Rutland House, The Village Veterinary Surgery Veterinary Care in Wigan, Ashton-in-Makerfield

Reviews

1. Maria H ★★★★★

   They really look after our Luna. She’s wagging her tail on the way in eager to say hello to them all

   almost 10 months ago
2. Colin Wilkinson ★★★★★

   Just wanted to post how great Rutland House is. While out walking our dog she injured herself. In one quick phone call I explained what happened and asked as I'm near could someone look her over. I got a yes straight away with no issue, staff and vet where great and looked after her as soon as we walked in. Big thank you from star.

   almost 10 months ago
3. Carole Simm ★★★★★

   We have used Rutland house for 13.5 years. Friendly staff who care about you and your pet. I would recommend this practice to all pet owners.

   almost 11 months ago

1. Anita Archer ★★★★★

   Have used Village for 20+ years across three dogs. Our pets have always been treated with skill and kindness and the staff have been caring and friendly - especially at the worst of times. Always got appointments quickly if necessary. Would highly recommend.

   1 year ago
2. sue lowery ★★★★★

   Gus was treated as if he was the vets own. For a cat who usually hides from people he doesn’t know he was extremely calm.

   1 year ago
3. Craig Walker ★★★★★

   An excellent service lovely genuine caring staff, vets and nurses, could not ask for any more

   almost 3 years ago

1. Gabrielle K ★☆☆☆☆

   First of all if I could award no stars then I would. I should of known the first time I rang trying to register my pet it's as if everything seems like hard work for staff. If you are on the phone or in person they suggest you do things online. Why when I'm stood in front of you or speaking to you on the phone does it seem too much to ask for you to do your job. Secondly, you can walk in to the practice for your appointment and they don't even acknowledge your presence by looking up from the computer to say hello. Staff will literally talk to each other about there personal lives rather than look at you. Next point is they don't actually listen to what you say it's like talking to a brick wall they can't even get your pets name right after you've said it three times. The last visit was just the icing on the cake literally took our kitten off us in the waiting room, didn't allow us to go through with him, no opportunity to speak to the vet and no communication as to what they'd actually done in the room. Maybe this is the type of place that if your face doesn't fit however my money will spend anywhere and sadly it won't be here anymore.

   almost 3 years ago
2. Tracey Pilling ★★★★★

   Excellent vets and nurses who are always helpful and do their best to get me sorted with regular appointments, the hospital is always an added bonus knowing they have all my pets records to hand if I ever need them again

   almost 3 years ago
3. Michelle-Zoe Stamp-Woodward ★★★★★

   Rutland house village vets BRYN, have a superb hard working friendly team. All members of the staff,come across as being very helpful & a caring. They genuinely really do the best for your pets,with the best advice & well-being.. Whenever we visit this vets,which has been rather frequently of late, This vets is always extremely busy, the staff never seem to have a minute to themselves, yet they are all most professional,& no matter how busy they are, you always have a friendly warm welcome with excellent customer & pet service. Benji our labradour Tinkerbell,Spotty & Birdie cat, have always had excellent care & treatment at BRYN vets. In the past, we have also been to the Haydock branch & Rutland house in Liverpool,we have always had superb care & service at all their other branches. Highly recommend..:

   almost 3 years ago

1. Jean Shaw ★★★★★

   We've used this practice for over 30 years and have always had very good service. Never had an issue getting an appointment. Lovely vets who clearly care about the animals they are treating. Would recommend.

   almost 3 years ago

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