Reliance Travels Ltd. Travel Agency in Ilford

Reviews

1. Azeem Farooqui ★☆☆☆☆

   This company is a fraud. A total scam organisation, they are not even registered with IATA British Air Travel association. The customer service falsely represent themselves as agents of Qatar Airways, which later Qatar airways Manager denied having any contract with them at all. This company falsely charged me £180 via online payment as qatar airways charges which were a lie. I reported that to Police and being investigated. This company is a fraud.

   1 year ago
2. Amanda Springer ★☆☆☆☆

   No idea how they got my phone number but Reliance Travels Ltd is operating a complete scam. They called me pretending to be from Qatar Airlines and wanted to take money from me to amend my flight. Unbelievable. Luckily I realised they were not Qatar at all and didn't part with any money but I'm very puzzled as to how they got my details. Avoid at all costs! Any good reviews are fake.

   1 year ago
3. Julie Edwards ★☆☆☆☆

   Just had the misfortune of dealing with this company. All the while I was assured I was dealing with Singapore airlines directly, which is who I thought I had called. Complete scammers. They held seats for me for 2 hours, still thinking I was dealing with the airline direct. When I called to book, took £300 initially then sent a link for me to pay the £4000 balance and payment was to reliance travels. I queried if Jordan (the agent) was Singapore airlines. Absolutely, he replied, these are our agents for payment. Utter lies!! Thankfully, our payment was blocked by the bank as a suspected fraudulent payment. Then checked and found all the appalling reviews. All 5 star reviews are so obviously false. Refuse to refund the £300 even though we haven't booked anything. Have contacted trading standards and notified my bank and they are looking into it. AVOID!!!! AT ALL COSTS!!!!!!! AVOID!!!!!

   1 year ago

1. Laura Kennedy ★☆☆☆☆

   Kept trying to change my days and flights after I paid. Lost all confidence in them and asked for a full refund - which I did get, but only after lots of...please keep your flights, I'm so sorry etc. they even went ahead and booked my flights AFTER I cancelled and said, your flights are ready and waiting for you. I had to stand my ground and insist on a refund as they were very pushy/overpowering. Based on my experience, I could never recommend this company.

   1 year ago
2. Paul Richardson ★☆☆☆☆

   Please before you decide to do business with this company read the reviews or suffer the consequences as I did. They told me that they had booked a flight for me, took my money and then told me the flight booked was no longer available. Very dishonest and unprofessional business to deal with. They take your monies and don't refund it all back stating that it's card taxes. Use at your peril. They don't return calls and pretend to be uncontactable when there is an issue. I can't express how bad the service was and how disappointed I am in my self in not reading these reviews beforehand. Agent was very very bad, dishonest and never returned calls. If I could no stars would be given.

   1 year ago
3. Coda Records ★☆☆☆☆

   This is a scam operated by fraudsters under the purported banner of a number of limited comapanies. They are simply Crooks answering to the name of 'Mr Jones' and 'Kara Smith' ...yeah right we believe you!

   almost 3 years ago

1. Elizabeth Wyatt ★☆☆☆☆

   BEWARE: These travel agents are scammers and con artists. They charge you for flights that don't exist and then lie to you on the phone afterwards and worst of all their managers don't care.

   almost 3 years ago
2. Peter Howarth ★☆☆☆☆

   As the other reviewer says reliance travels and Kingdom Travels are both the same company, I paid them for a flight which they cancelled and refuse to refund my money, many emails have gone back and forth, this is clearly a company that you should avoid at all costs

   almost 3 years ago
3. Cynthia Adaora ★☆☆☆☆

   This company is the worst, they are a bunch of scammers. They will promise to reschedule or book your flight and never carry out the services. They are also very RUDE and you will never get a refund. I have been trying to get a refund from them but they stopped picking my calls and replying to my messages. Never use Reliance travels limited because you will be SCAM

   almost 3 years ago

1. Shahab K ★☆☆☆☆

   These people are also operating under Kingdom Travel, out of the same address?!?! Avoid these at all costs. These are dark and heartless people who like to prey on their customers. We got a quote for flights which we agreed and paid in full, only for these cunning people to call the next day to say our flights were not cancelled by the airline. Luckily we checked online on the airline website and it wasn’t cancelled at all. They then spun the story and asked for £400 more to secure our tickets and threatened that if we do not pay, they will cancel our trip. We went back to the airline website and got a quote for the same flight which came out £80 cheaper and went back to these agents. They changed their minds and booked our tickets. We then got a call again from their office and asked for £100 more. These guys are unbelievable and would hang up if we try to ask for a justification.

   almost 3 years ago

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