📍 296-298 Woodham Lane, New Haw, Addlestone KT15 3NT
📍 Address: 296-298 Woodham Lane, New Haw, Addlestone KT15 3NT, United Kingdom
📞 Phone: +44 1932 345454
🌐 Website: lloydspharmacy.com
After 6 unanswered phone calls (no message it just rings out) I drove for 25 minutes to see why mums prescription hadn’t been delivered. I was told it would be delivered first thing this morning. It wasn’t. And they still aren’t answering the phone….mum (88) is now right out of medication…
Extremely poorly stocked. Had nothing in there I actually needed. There was multiple staff members behind the counter all completely unaware of the people waiting to be served. They still took their time to serve after a subtle hint was given. Even had school kids behind the counter eating. This was very surprising to see when you would expect a pharmacy to minimise any outside and unnecessary potentially contagious/infectious situations.
Very busy people who try to help everyone. Not their fault they can be a little slow
Firstly you have to go armed with patience. They’re busy. Damn busy. But if you go with a bag of tolerance you’ll be dealt with superbly. They do care BUT THEY ARE VERY VERY BUSY
I have phoned 4 times today, just to find out when it will be convenient to collect my wife's prescription (last week I went and was told to come back the next day; this time I want to avoid having to go there, perhaps unnecessarily, with COVID-19 being so spreadable!); I let the phone ring until it disconnected (something over 50 rings on each occasion, I believe). I appreciate they are busy, but no answer on 4 separate occasions? This is not helping to reduce the spread of COVID. I will have to go down there now, some 5 hours after the prescription was made. Will I come back empty-handed?
The service I have experienced from all the wonderful staff in this chemist has been first class. My elderly father has all his medication delivered and I don't have to worry about any of it because they do it accurately and on time. I feel I can ring them up any time for any medication for him. It really does help when you have the responsibility of an elderly parent. Thank you Lloyds New Haw!
LloydsPharmacy is located at 296-298 Woodham Lane, New Haw, Addlestone KT15 3NT, United Kingdom
You can contact LloydsPharmacy at +44 1932 345454
You can find directions to LloydsPharmacy by following this map link
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