P R Motor Engineers Car Repair Garage in Edinburgh

Reviews

1. Helen Belen ★★★★★

   Recently I needed to have my car serviced and mot'd. Mo did his utmost to support me in this, even coming to my address to pick my car up himself as I am currently unable to drive. The service and mot were completed on the day, all to my satisfaction. All actions undertaken by Mo and his mechanics are of the highest quality and I recommend P R Motors highly.

   almost 2 years ago
2. Rosie Haswell ★★★★★

   I have been taking my car to PR Motors for years and wouldn't go anywhere else. If I have a concern about e.g. brakes, Mo will tell me to bring the car in that day to make sure the car is safe to drive. He has also happily carried out small jobs/repairs and often won't charge for these. The staff are always friendly and polite, and take the time to explain what needs done to the car - they will also often show me what the problem has been. I trust them and have never felt overcharged for their work - quite the opposite, as Mo has previously found cheaper solutions for me rather than cost me 100's of pounds!

   almost 2 years ago
3. Aimee Macaskill ★☆☆☆☆

   I have enlisted my daughters help to leave this review. I don’t leave a review of this kind lightly. In fact, I don’t usually leave reviews at all. However, after what I consider to be the worst experience I have had with a garage in nearly 50 years of driving, I enlisted some help to get me on here and I'm ready to share what I can In regard to what took place when I booked my car in for an MOT and service at P.R. Motor Engineers. My car was booked in for a Monday morning. I was waiting outside when a chap appeared to open up. He said I’d get the car back later on that day as they were quiet…now I'm able to hazard a guess why. The service was carried out first. I was told that other items needing replaced were discovered during the service. By this point I was committed, the price kept on rising. After the service and all the work, it was claimed was required had been completed the MOT was undertaken. The car failed miserably (and expensively). My car has always been very well maintained and had covered just over 7k in the last year. There wasn’t a single advisory on the previous MOT. It would be unwise for me to share everything I would like to as I’m still seeking guidance from Trading Standards. Nonetheless, I’d like to give some insight in regard to what took place. One example, I was told the car need two new front tyres which were duly fitted. I checked the same tyres online when I got the car back. The difference to what I could have paid elsewhere, fully fitted, on that same day, was considerable, three figure considerable! (screenshot of tyres/price available elsewhere held from that date). Two further points regarding the tyres. I spoke to the Driver and Vehicle Standards Agency (DVSA) and the gentlemen I spoke to pointed out, after the checking the MOT details online, the car only failed its MOT on one tyre. I was told the car required two tyres (hadn’t seen failure details at that time) and I was charged for two tyres. I was also told it would be illegal for me to drive away from the garage on the existing tyres which the chap from the DVSA said was nonsense. Furthermore, to add insult to injury, the garage fitted two all season tyres, to the front of a rear-wheel-drive car which makes them virtually useless. All the advice is against mixing all season tyres with other types of tyres (which had been fitted on the rear wheels, only weeks earlier by National Tyres). All four of my indicator bulbs, although working perfectly, were deemed to be the “incorrect colour”. A convenient coincidence. They had to be replaced at a cost to me of £40.00. Of course, the garage couldn’t have known I replaced one of the rear bulbs only weeks earlier. I bought ten Lucas bulbs at a cost of £10.95, cheaper available but I always buy Lucas…although if the colour fades within weeks to the extent they need replaced perhaps I should reconsider. As previously stated, my car went in on the Monday for an MOT and service. I was told I'd receive it back later the same day. I finally received it back on the Thursday along with a bill for £1,384.77.

   almost 2 years ago

1. Wr Mbanks ★★★★★

   I had been a long time customer of P R Motors engineers, until I moved down to England for work in the last year. They are the most, honest, hard-working team, I’ve been fortunate enough to give my car to. They are completely forthcoming and more than happy to provide a detailed explanation in Laymans terms. The prices are very competitive, and if I had stayed in Edinburgh, I would continue to visit Mo and his team. They’re always busy, and it comes down to them being so reliable! Cheers guys

   almost 3 years ago
2. hansme hans ★☆☆☆☆

   i took my corsa to change my cooling hose and bulbs, i meet the most scam garage ever seen! ???over priced me 25 pounds each bulb ,plus they damage my radiador and ask me to pay extra 170pouns to fix the leack. i refuse to pay extra . now am booked my car to kwick fit next week , am not able to go work this week because this none professional !!! i dnt advice any body for thias place .

   almost 3 years ago
3. Ewan Robertson ★★★★★

   Great service here, always happy to help. I know nothing about cars but they always seem to do a great job for a reasonable price

   almost 4 years ago

1. Michael Park ★★★★★

   Used this garage for my MOT and service and was very efficient and extremely reasonably priced. They were also very accommodating and flexible about when I could come back and pick my car up the following day. Also got a spring fitted for my fiesta before this, and had the part fitted within a few minutes. Will definitely be using again in the future.

   almost 4 years ago
2. Melissa Jones ★★☆☆☆

   Asked a Facebook group for recommendations and a lady who works for them said I should come in. I went in for an oil change, tire alignment and asked if they could check the tire pressures. It was £145 and when I picked up I asked if anything else stood out on the car and they said no everything’s looked fine. I then asked if they checked my tire pressures and the man asked a lad in the back and he looked surprised and then lied and said yes, I checked them when I got home and they were off and not up to pressure. That next day I went onto the motor way and noticed that my alignment was still really bad so I messaged the original lady if I could bring the car in the next day to get that fixed. I always try to reach out to companies to remediate an issue before writing a review. She responded and said on Monday she’d call me. It’s now been 3 weeks and I’ve heard nothing, so safe to say for the money I’d go elsewhere next time. They get two stars because they were nice but honestly I feel as if they didn’t do what I paid for and now I’m taking it in the the dealership because will afraid they more than likely didn’t even do the alignment in the first place.

   almost 5 years ago
3. Val Goddard ★★★★★

   First time I used them and will definitely return. They fixed a brakes issue - just a wire - and didn't charge me for the work. Had a little confusion with key return but they sorted that out very quickly. A pleasure to deal with.

   more 6 years ago

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