Halfords McConechys East Kilbride Glasgow Autocentre Auto Repair in Glasgow, East Kilbride

Reviews

1. Amir Khan ★☆☆☆☆

   firstly, i booked an mot for last Friday 2 weeks in advance and was told 15 mins before my slot that they wont be able to carry out my mot - this could have been said a lot earlier. secondly, they apparently rebooked my mot at another branch for today but I had no confirmation and when i phoned that branch they said i they dont have any booking for my reg. i am very disappointed with the service i have been provided with. i expected a lot more from a “professional” company

   1 year ago
2. Graeme Anderson ★★★★★

   I had 2 tyres fitted to the front of my Hyundai i20N. After a couple of days I could hear a noise coming from the front drivers wheel, when I went back to speak to the guys on Arrotshole Road they were very helpful and friendly, fixing the problem. Thanks very much guys

   1 year ago
3. William Brown ★★★★★

   Halfords, East Kilbride were extremely efficient in repairing my vehicle. They were quick friendly and inexpensive. I was impressed and will return when required.

   1 year ago

1. Kirsty Hutchison ★☆☆☆☆

   Ordered 4 new tyres & was booked in on Fri at 1pm to have them fitted. As requested I arrived 10mins before this time, booked the car in & told I'd get a phone call when the car was ready. As per info given I expected this to be within 1-2hrs, so when at 4pm I still hadn't received a call I phoned to be told by a guy that my car was right beside him & someone was just about to start it but not to worry it would be done by close of business and I'd get a call when done. On asking why it was only being started after 3hrs when I was told it would be 2hrs max I was told they were busy. By 5.45pm I'd still not had a call back to advise my car was ready. Knowing they closed at 6pm I decided to go down as presumably if I didn't I'd not be getting my car back that night. When I arrived my car had been moved so I knew it was finished. On querying why I'd not received a call I was advised that they had been busy and the phone lines had been down all afternoon. Now I appreciate garages can be busy, can encounter unexpected problems etc but communication is key to running a business & it should have been relayed to me at time of drop off that it may take longer than expected. As for the phone lines being down, if that were the case how come I managed to phone & get through to speak to someone?! Blatantly lying to customers is not good customer service. Even if phone lines had gone down, did not 1 member of staff have a mobile phone for them to contact customers and advise their vehicle was ready? I just wonder what would have happened had I not had the common sense to go down before closing and instead decided to wait for a phone call?! Just not got my car given back to me?? Definitely will not be recommending to anyone.

   1 year ago
2. Michael McCann ★☆☆☆☆

   Booked in two weeks ago for a service on a Fiat 500 mild hybrid. Booking was cancelled on arrival because the mechanic was sick, fair enough these things happen. I was told I would be contacted with a new booking, nobody contacted me. Called on 3 February and I was told to bring in my car today, 5 February. I offered my details, and I was told 'we don't need them'. When I arrived today at 8.30, I was told no space. Staff were indolent, obtuse and the customer service was non-existent. One star is too much for them.

   1 year ago
3. Ευστάθιος Βενέτης ★★★★★

   Great service. Quick, easy, good work, helpful. Thanks.

   almost 3 years ago

1. Robert Ionut Cojocaru ★☆☆☆☆

   I am not from the area, was my first time when I went to them for wheel alignment. After 45 minutes-60 they said I have to change the inner track rod and outer track rod .356 £ total. I was to another place, they fixed the problem and I don’t have to change nothing.

   almost 3 years ago
2. Brian Callander ★★★★★

   Thought I had a nail in my tyre and called this company. The staff were very helpful and quick to deal with me once I arrived. Turned out the small nail had fell out by the time I got there. Stuart had the tyre checked over anyway for me but it was fine. The young man was kind enough to correct my tyre pressures as I wasn't sure what they were supposed to be at. Great friendly service, which I will use in future.

   almost 4 years ago
3. Gordon Anderson ★★★★★

   My first visit here i got 2 new Goodyear tyres fitted on the front, they were reasonably priced and they had no issues in their 2 year life. 22/06/22. I phoned earlier in the day to ask if they would fit 2 bridgestone a005 235/40R18. I had been getting a new track rod end fitted and needed tracking too so when i arrived to have the tyres fitted at 16.20 i waited a quick 10minutes until my car was going in and i asked if they done FWD tracking and even though it was now 16.30 they said they would do it too. Tyres were reasonably priced and so was the tracking. I'm very happy, thanks.

   almost 4 years ago

1. Mark Robertson ★☆☆☆☆

   Would give them 0 stars if I could. Used to quite like the place before Halfords took over but Customer Service is now terrible. Went up early to get a tyre changed over and a puncture looked at, too busy and although I said I could go elsewhere, I was told they would definitely be able to do it at 2pm. Went back up at 2pm "sorry mate, too busy". Won't ever go back. Rubbish.

   almost 4 years ago

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