W Livingstone Ltd

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Reviews

1. Aiden Hamilton ★★★★★

   Took my car in for a service and some other bits and bobs to be fixed and they done a grand job, great customer service and the car feels brand new

   almost 2 months ago
2. Dave White ★★★★★

   Great service from Derek. Served me professionally and honestly.

   almost 3 months ago
3. MrRicardo11 ★★★★★

   Very friendly and knowledgeable staff. Michael was particularly helpful. When we are ready to purchase we will definitely make this our first port of call. Thank you

   almost 3 months ago

1. Abby Eccles ★★★★★

   Came here for the first time today to collect a car. What a lovely dealership, smart appearance inside. Michael in sales was very welcoming and very efficient..no waiting time at all for me to collect this car. Thankyou

   almost 3 months ago
2. Sharon McDonagh ★☆☆☆☆

   Our car was in for MOT. Quoted £850 to fix what failed on. When called back to book back in for retest when had arranged to get issue fixed claimed to not have any slots available. Admitted if they did the work they would have managed to fit it in. After issue repaired, couldn’t fit in again. No slots available. Never use again and won’t be using petrol station again after using for years. £850 for replacing something that was easily repaired.

   almost 7 months ago
3. Karen Andrews ★★★★★

   A great family run dealership friendly staff always and never forget to keep you updated when you're car ready .

   almost 3 years ago

1. Liz Thomson ★★★★★

   I would highly recommend W livingstone Ltd. After waiting more than 7 months for a motability car that kept getting delayed we contacted W livingstone Ltd and had our new car within a week. It was Martin who dealt with everything for us and his customer service is first class.

   almost 3 years ago
2. Craig W ★☆☆☆☆

   My Seat Leon developed a fault where the glow plug light would flash, the car went into limp home mode and a message was displayed stating to take to a garage. Would clear after re-start. Booked it in, had to agree up front to an £80 "diagnostic fee" after being told they were not interested in dealing with my warranty company. Got a call later to tell me they could not find any fault, no stored error codes and no known problems. £80 for nothing. Fault appeared the very next day, took it back, same story. Claimed there were no fault codes stored and they had spoken to Seat UK who said likewise. Guy then tried to "only" charge me half the fee this time. Told him no chance and he waived this fee for nothing. Frustrated I drove my car straight from this place to a local independent garage and watched the mechanic there access the fault code in seconds before my eyes. Faulty oil pressure sensor. £7 part, I changed it myself and it has been fine ever since. This mechanic never charged a penny. Robin then asked for me to email him and tried to tell me this fault would not produce a flashing glow plug light and insisted there were no codes stored when they saw the car twice. Refused to refund my £80. I have since checked online and found forums littered with this exact fault, causing this error light. Typical main dealer like service and rip-off charges. Clueless mechanics with no interest or ability to diagnose faults. I will never use this mob again and advise others likewise. The reply from this owner says it all. They still maintain no fault code was stored, which is ridiculous, and not true. I saw my local mechanic find said stored code and explain that it was accessed via a different menu than the normal location. There is no way such an error does not store a fault code, obviously. Rip-off main dealer who doesn't care.

   almost 3 years ago
3. Ailidh MacFadyen ★★★★★

   I have just traded in my old car and bought a SEAT Arona from W Livingstone. Was very pleased with everything, from the trade in price to the quick turnaround to get me into my new car. Thanks to my salesman Martin who was really helpful and made the process easy. I now love my car and I would definitely recommend the garage to others.

   almost 3 years ago

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