Amazing service from lady with green eyes . Didn’t get her name .Definitely a good sales lady .Straightforward and so friendly. We need more people like her. She makes shopping simple with helmets, googles and coats .
Fergus was really friendly, knowledgeable, & helpful. He was patient and professional during a really busy visit and helped me find the right solution for my running trainers. Outstanding customer service!
We took our ski biots for the adjustments. Harrison from Snow and Rock was really helpful, attentive and professional. I would strongly recommend the shop. We are definitely get back for buying or assistance with skiing and hiking equipment. Many thanks for your help!
Shout out to the knowledgeable and friendly staff in Chertsey. I got custom insoles made for ski boots and shopped for new ski gear so was in store for ~3 hours all told! All the staff, particularly Sam and Matthew, were hugely patient with all my beginner’s questions. Shopping online is usually easiest, but ski gear needs trying on and I’m so glad this professional and laid back service is here.
Me and my fiance had a great experience here looking for hiking shoes and bags for our travels. There is a great selection of shoes and gear here. Harrison was unbelievably helpful and knowledgeable. The best customer service we have had in a long time! Thank you Harrison!
Plenty of ski and snow activities gears could be found. But most of them are pretty professional.
It’s a shame nice shop but no toilet facilities even when you say your desperate. Really don’t think a destination shop like this with large car parking etc would be so basic.
Excellent- great staff member who was so helpful and patient helping me choose a daypack. They weren’t on display (nearly went home when I didn’t see any) but he got several out for me to try - Really friendly and enthusiastic about the products. I didn’t get his name but he was a Scout leader, and deserves loads of credit for delivering the advice and service I was hoping for, having making the trip to Snow and Rock specially, knowing that you can usually get great help from the staff.
This store is really good if you like good quality gear of an outdoor nature. You could say it’s like an upmarket version of Go Outdoors…. Kinda. Granted it’s not cheap but then you get what you pay for with this type of gear, especially the more specialised snow kit. Staff were very helpful, meeting that nice point in between being not interested - to being a pest. Quite refreshing. We’re not into snow or climbing but we do other outdoor activities so find their array of shoes/boots and variety of top brand clothing good. A nice airy shop to walk around, too.
Had a very good experience buying ski boots today. We made an appointment for a fitting. The assistant was very knowledgeable and skilled at setting boots up and getting the fit correct. Lots of good brands at good prices (ski boots are never cheap) Everything skiing and snowboarding is available. Parking is good and lots of other brands to browse in running and camping department's
Snow + Rock Chertsey is located at 99 Fordwater Rd, Chertsey KT16 8HH, UK
You can contact Snow + Rock Chertsey at +44 1932 566886
You can find directions to Snow + Rock Chertsey by following this map link
Trouv Chauffeurs
Kaybridge Residential Estate Agents