Richard F Mackay

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Reviews

1. tom arundel ★★★★★

   Order No 55920. We had excellent service from the salesman Kevin Millar when selecting the sofas we wanted, the sofas were ready for delivery before we were ready to take them, this wasn’t an issue with the company. Then when they were delivered the guys doing the heavy work were absolutely superb. Thanks again to all involved.

   almost 4 months ago
2. Joce ★★★★★

   Unfortunately I can't remember the manager's name at the Neptune Home department, but he was so kind to me when me and my partner visited last week, giving me two freebies which he didn't have to do! It was very much appreciated and his great customer service skills should be acknowledged :)

   almost 5 months ago
3. Lynn Gillespie ★★★★★

   We've been shopping for a new sofa and a new mattress for months. Today we got both in one shop. Good quality, good price. And sales supervisor Kevin was a star, not too pushy but available when we needed help.

   almost 7 months ago

1. Jim G ★★★★★

   First Class service from the very professional young lady Jas, Jas being very knowledgeable towards the Stressless range sealed the deal seamlessly without any undue pressure. The furniture was delivered and installed by RFM, again a great couple of guys who respected my home.

   almost 2 years ago
2. Iain McMillan ★★★★★

   We found everyone very helpful, especially Hollie, who was very attentive to our needs with purchasing our sofa’s. Scott was also very helpful with his advice on carpets. Extremely pleased with service and would recommend visiting to anyone looking for quality items and good friendly and helpful service.

   almost 3 years ago
3. Toni Grant ★★★★★

   I had a 2 piece sofa delivered to the house recently and the service provided during the delivery process was exceptional. The sofa arrived within the time window provided and the two men delivering the furniture were very helpful and friendly. They cleaned up any mess and were very helpful in choosing ideal placement of the couches, would definitely use this service again.

   almost 3 years ago

1. Grant Duff ★★★★★

   Very professional when removing an old sofa from a property. Extra care taken not to damage the fabric of the property during removal and an excellent explanation of what happito the old sofa. Thanks guys.

   almost 3 years ago
2. Gillian Inglis ★★★★★

   Fantastic experience with Holly as our salesperson today. Buying for our 95 year old mother who was with us. Nothing was a problem and Holly made it a very fun and rewarding visit. Mum is delighted with her order and all of us delighted with Holly’s very attentive service. Well done!!

   almost 3 years ago
3. Maya Rarity ★★★★★

   I ordered a new dining table and chairs from Richard F Mackay, and I also bought a new sofa at the same time; because I couldn't decide which items I wanted to purchase, I made several trips to the store. I dealt with Jason, who was very patient and incredibly helpful during my visits, answering my countless questions as I asked them. Shortly before delivery, it came to light that there was a small problem with my order, but Jason immediately took ownership of this, and he rectified the issue within a few days (these things happen, but Jason was on the ball with resolving the issue, and I'm delighted at his proactive handling of it). My dining table and chairs arrived first, and my sofa arrived just a few days later. The delivery team (Mark and Emil) were wonderful, and it was lovely to have the same delivery team for both items. Mark and Emil were quick, efficient, friendly, helpful, and took great care when manoeuvring items through my hallway so as not to cause marks to the floors and walls. I'm absolutely delighted with my new furniture, and I'll certainly buy from Richard F Mackay again.

   more 7 years ago

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