Morrisons Newlands, Glasgow

Reviews

1. Jacqui Beaver ★★★★★

   I had visited Morrisons Newlands branch on the 26/10 to collect a delivery and they was a slight delay in getting the order but I have to say Moira was amazing x working in quality myself her customer service is 100%, she really cares about her customers and colleagues and makes time to talk to people x she is such a wonderful lady and gave me a box of chocolate for my delay x the manager also gave me a box of chocolate so I gave Moira one of mines x i hope she took them home as she deserved them and I hope she gets recognised for her excellent customer service as she really stood out to me x

   almost 9 months ago
2. B Ezenby ★☆☆☆☆

   Do you want to feel like the staff at the self-service tills are doing you a favour by helping you? Do you want to be left standing for ages while a member of staff stands a mere three feet away from you while the till constantly flashes red? This is the place for you. Awful, depressing service by staff who don't even bother to speak to you. There's something deeply wrong with this place, from the messed up freezer section to the empty shelves. Anyone using this place knows exactly who I'm referring to staff wise.

   almost 10 months ago
3. C Dawe ★★★☆☆

   The range of items available is resllt grest but its low in disabled parking spots even not at peak times compared to other stores and there is little to no sesting available outside the store at the pickup area for people who need it. There is one bench big enough for 2 people at the opposite side of the pickup point. The store could make more of an effort to be lore accessible, particularly at the self checkouts where its difficult for wheelchair users to navigate.

   almost 10 months ago

1. Daniel Scott ★★☆☆☆

   This shop consistently overcharges: Be warned and check your receipt carefully. Morrisons advertises many More card offers and other discounts on the shelf labels - but when you get to the total at the tills, nearly every time I’ve been there, not all the discounts have registered. Their pricing is very opaque and I think Morrisons know this. As you scan your items, you can’t see if the discounts are applied until the grand total comes through, and even then, you can only see if the discounts have been applied on the receipt - AFTER you have paid. And on the last 3 visits, upon finding I was overcharged, staff have been less than gracious about it, and I’ve been required to queue at the customer service desk to get my refund. For example, on my last visit in August 2025, coconut water was advertised as reduced from £4 to £2.50. So I picked up 4 cartons. I was charged full price at the till, £6 overcharged in total. Despite showing a photo of the shelf label to staff, they still insisted I was wrong - until we walked over to the stand itself together. IT SHOULDN’T BE THIS DIFFICULT AND HUMILIATING TO GET REFUNDED WHAT HOU HAVE OVERCHARGED. I find that other supermarkets are much more transparent when it comes to advertised discounts, and errors are much less frequent. Morrisons - please start demonstrating a little more respect for your customers by not ripping us off, and making your prices much more transparent at the tills. STOP CHEATING YOUR CUSTOMERS.

   1 year ago
2. carolina zachara ★★★★★

   Well equipped, clean, very kind staff. Doesn't give me my usual goosebumps with groceries. Not too loud or too bright. Mentally friendly.

   almost 3 years ago
3. Anne Sinclair ★★★★★

   Well set out easy to navigate your way around and they have a great clothing range within the store

   almost 3 years ago

1. Ross Wood ★★★★★

   Visited 23rd early morning before Xmas... Not too packed and everything we needed for the big day. Good number of discounted items such as Yorkshire pudds, piggies in blankies and other starters and sides with bbe after 25th. Great selection of cheeses and meats too. Staff quick and friendly.

   almost 3 years ago
2. Sandra Jamieson ★★★★★

   I realised I had lost my bank card this afternoon when I reached the checkout to pay for my shopping. I would like to thank Kim the manager for all her help and kindness. I also want to thank the very nice girl on the till who later found the missing card. I hope you both have a lovely Christmas!

   almost 3 years ago
3. Paul Kinnaird ★☆☆☆☆

   All the new young managers are running shop into ground used to be first choice now only gobin as last resort. You've both vertran staff running around like mad try to serve people while the new managers stand around ignoring you

   almost 3 years ago

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