Went on Christmas day morning to minor injuries unit with referral from NHS24 for a suspected broken toe. The staff was so nice and friendly. Asked me questions thoroughly, examined everything, did an Xray. I was in and out within 30min with actual broken toe. Couldn't have asked for a better care.
The most impolite and shockingly rude person I have ever encountered works in the ambulance service. I arrived at the hospital in a critical condition, frightened and in urgent need of help. I asked him for simple directions to the A&E department. Instead of assisting me, he coldly refused and said, “It’s not my job. I work in an ambulance.” His lack of basic humanity and compassion was appalling. Behaviour like this is completely unacceptable from someone entrusted with emergency care, especially when a patient’s life may be at risk.
I was very nervous about having surgery but I shouldn’t have been as I had the best care and my recovery time was much better and much shorter than I had anticipated or imagined. I am very grateful to everyone involved in my radical hysterectomy surgery and recovery time. I’d heard everyone is really nice at the Royal in Glasgow and honestly.. they are. They all go above and beyond and are excellent in what they do. If you are reading this because you are going there please know you will be in the very best hands and your recovery time might pleasantly surprise you too. They are the best.
Big thank you to Allan, Scott and Myha at the Nuclear Cardiology dept. Fantastic service and empathy from all 3 technicians. They explained everything and answered my questions in a very kind way, given some of my questions must have sounded daft. I was not able to do the stress bike ride and was given an injection to stimulate the bike ride. It was over in minutes and not scary because Scott pointed out how calmly he was speaking to me and if he and Allan could see the monitors and were happy, then I had nothing to worry about. This was very reassuring. For me the injection that simulates a bike ride did not leave me tired or breathless as I was not using all the muscles l normally used on a bike ride (years ago). So please don't worry if you are going to this clinic they really do put you at ease and you don't feel anything from the small amount of radiation.
I unfortunately spent some time in hospital recently, mostly in ward 8 and cannot stress how excellent the staff were. Nothing was ever too much trouble and the nurses were kind, caring and managed to make me laugh even when I was very poorly. I will forever be grateful to you all :)
Such nice and helpful staff. I know they are busy, and they worked brilliantly to help my daughter. Thank you for great work in what has been a mad few years and not always getting the support you deserve. Well done NHS staff.
Time you’re seen in depends on what time you come in. Early morning like 6-9am, it’s almost empty and you will be seen very quickly. Afternoon/evening like 3-11pm it is jam packed and you’ll be waiting hours. The seat numbers were reduced and moved 6 feet apart during the pandemic, so there are much fewer seating areas available now, you have to sit on random plastic chairs. Most of the nurses here are very nice. If you have a serious issue like chest pain you will get priority. You get a much more warm and kindly personal feeling here than the QEUH where it seems so cold and clinical like you’re just a ticket number. The reception staff are quite cold but they will generally try to help you. Most of the doctors are also very nice. Only one or two bad eggs. One consultant was extremely rude, however the rest of the staff and subsequent doctors and nurses were lovely. Cardiac care staff were lovely. What I also like about this hospital over the QEUH is that there aren’t rows of ambulances waiting outside for hours with patients in them. They triage you and put you in a waiting area inside the hospital, which is important as it makes the patient feel safer and saves a lot of time for paramedics so they can attend other calls. The ambulance patient triage system at the QE is an absolute shambles.
One of the biggest hospital in Scotland. A&E always busy day and night. Hot and Cold vending machines at A&E. Hospital divided into old and new blocks of buildings. Access to old buildings are through Link Corridor. Medical Block (Ward 1 to 11) Center Block (Ward 12 to 21) Surgical Block (Ward 23 to 39) Jubilee Building (Ward 43 - 53), AAU, A & E Queen Elizabeth Building (Ward 61 - 67) There is a Multi Car Parking facilities at GRI which is currently free of charge due to Covid 19. Medical/Center/Surgical Block Parking Entrance off Castle Street (via large iron gate). Outside A&E Pick up and Drop off parking available.
Glasgow Royal Infirmary is located at 84 Castle St, Glasgow G4 0SF, UK
You can contact Glasgow Royal Infirmary at +44 141 211 4000
You can find directions to Glasgow Royal Infirmary by following this map link