Argos Bristol Imperial Park

Reviews

1. Ben Pluck ★☆☆☆☆

   Terrible customer service received this weekend from this store. Took far too long to receive items plenty of staff but hiding behind the collection wall. My biggest annoyance was a lady behind the till tutting, eye rolling and passive aggression towards me when requesting a bag. I will do my best to avoid here in future and advise everyone else to do the same.

   almost 6 months ago
2. Jon Reynolds ★☆☆☆☆

   Worst customer service ever, I need a receipt for a purchase which the Argos system failed to send, called customer service Ai Bot answered the call but does not give enough time to provide the order number required. the couple of £ saved shopping with Argos was not worth the rubbish customer service.

   almost 6 months ago
3. Lee Baker ★☆☆☆☆

   Ordered a washing line for click and collect paid online when I went to pick it up everyone was in the till cue so I went to the collection point and the rude women on the counter said there’s a cue yeah no shit but I’m collecting a order not my fault all the wallys don’t no what cue to get in Could do with better information about where to cue for pre. paid pick ups

   almost 9 months ago

1. J P ★★☆☆☆

   Incompetent and awful customer service. In short, don't bother. Non-existent customer service, long delays, and incompetent staff. Won't be using Argos again. The longer version - ordered a TV for £940 on online (using a 10% money off code, and £150 gift card) for home delivery. Was then randomly told by email that the order had been cancelled due to "not being available" a couple of days later, even though the website (Argos.com) said the model TV we wanted was in stock (which I confirmed the day the order was cancelled). Then phoned through to wait over an hour on the phone to get through a call centre in India, where no one can understand anyone else. The person on the phone was completely useless, simply repeating the usual corporate platitudes of "we're sorry for the inconvenience, please go in store...". Which I did. Not that was any more use - I ordered the model delivered to the local store, only to be told that it was now full price. Aftetr spending another hour on the phone, confirming that the money had been refunded and that the 10% off voucher and gift card had been refunded to the account, this could take up to 5 working days to appear on the account. When I went back in store for the second time (Bristol, Imperial Park), I was told I'd have to re-reserve the TV, despite ordering it for delivery to the store, and that I'd have to go in-store a third time. I'm now stuck waiting for the coupon and money off code to show as credited to my account and that I'm going to have to go in store a fourth time to pick up a TV. Come on guys...This is far too complicated and poor service for what *should* be a simple click and collect service. I'll be going elsewhere for the TV now, and recommending others not to use Argos. If it takes a week, 2 hours on the phone and more than three store visits to pick up a TV - when Argos competitors don't seem to have these problems - why would I bother to use Argos again? If someone from Argos would like to discuss this further, please do get in touch as I don't normally like to leave negative reviews and just want this sorted! Happy to amend a review if someone would like to get in touch from Argos - I just want my new TV ;) Kind regards.

   1 year ago
2. Harry Perrett ★★☆☆☆

   Pointless having a separate till for paid online, you'll get ignored for 15mins. Very slow service. Staff clearly wanna be elsewhere

   almost 3 years ago
3. Isaac Smith ★★★★☆

   Of course you can not go wrong with a bargain at argos. Love to visit the shop and see what products that have available a grate prices. Definitely worth a visit I give this shop 4 star for a tidy clean and friendly shop.

   almost 3 years ago

1. Tracey Reidy ★★★★★

   I have just received exceptional service from this store. I have mobility issues and couldn't return a faulty TV. One of the manager came to deliver me a new one and then took the old one away. He was really friendly and really happy to help. Thank you so much

   almost 4 years ago
2. Louise Parkes ★★★☆☆

   Is ok, standard, staff are helpful and approachable. Easy convenient parking. Tend to get what you want, but shop around first. Bought bookcases recently, which we loved, high quality. Avoid at festive seasons, it gets busy.

   almost 4 years ago
3. Gemma ★★★★★

   This is my local Argos store and use it regularly. Quite a good amount of items available. There are quite a few tablets to choose what you want and reserve it ready for when you go to the counter to pay instead of the old books. Large store, plenty of space so when it gets busy there is plenty of space for people to move about. Staff are friendly and helpful, haven't had a bad experience here.

   more 7 years ago

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