Jess was very helpful and pleasant, she organised our holiday with best price and covered everything we needed including travel insurance
Spoke with lyndsay in the falkirk store and made my holiday booking journey so seamless. Felt like I was chatting with a friend and she had great comments and insight into the holiday we booked with her. Truly an asset to the store. Thanks so much xx
Another fantastic stress free holiday booking with Elaine and the team for summer 2026. No question is a silly question and I always have plenty of them, staff are always happy to help and provide knowledgeable guidance. They know what we like as a group of mature holiday makers and are honest about our selection of choices to help us pick the best resorts and hotels to suit our needs, budget and preferred holiday experience. Customer service is second to none service doesnt just happen on booking but throughout the year when ever needed. Thanks once again Elaine and team
I booked my first cruise with Lyndsey, she was very helpful and answered all my questions I had about the cruise, she was very knowledgeable and clearly explained the whole process and what to expect on the cruise. After my experience with Lindsay I will be booking future holidays with her and I have already recommend Tui Falkirk to my family.
Booked a holiday with Jessica Lind and she made it so easy. She made me feel so relaxed and was super easy to talk to. She knows exactly what she is talking about and made sure to add on extra bits we might not even have thought of.
We’ve booked our last two cruises with Hollie through TUI Falkirk. She has been a fantastic help for us, taking care of any queries and questions we have had and clarifying details with the cruise company. She organised wonderful packages for us, with all our needs taken care of. We will definitely be going back to Hollie and TUI Falkirk again. Thank you!
We recently booked a holiday in the Falkirk Tui shop and was served by Hollie. Couldn’t fault her service one bit, catered to all our needs and what we wanted. If you’re looking to book a holiday I Would highly recommend booking with Hollie.
Visited the store to enquire about a holiday to Turkey. Was served by Kelly who was so smiley and chatty. Seems always happy to help with anyone and has great customer service. Credit to the team! Will be back soon to book ☺️
TUI Holiday Store is located at Howgate Shopping Centre, Howgate Centre, High St, Falkirk FK1 1HG, UK
You can contact TUI Holiday Store at +44 1324 624044
You can find directions to TUI Holiday Store by following this map link