Boots Pharmacy

Reviews

1. Katie Roe ★☆☆☆☆

   Wouldn’t let me rate it 0 stars so I had to give it one. Had me waiting over 40 minutes for one bottle of lactulose only to not bother giving me it.

   almost 3 months ago
2. Barry Gilmour ★★★★☆

   Good pharmacy, very courteous. They will go that extra mile to help out, which is rare and very much appreciated. Occasionally one may encounter problems with a prescription, but they are almost always the fault of the surgery. The staff will do their best to help you out, but there are obviously some instances that are outside their control. On those occasions, they will do their best to help you, or give you some expert advice. All in all, a good pharmacy staffed by professional, friendly, helpful people.

   1 year ago
3. Matilda Eklund ★☆☆☆☆

   I was told my prescription would be ready within 48 hours, several days later they texted me 10 minutes before they closed for the weekend that it was ready for pickup. Couldn’t get my prescription before my holiday and now have to get an emergency script filled at the last minute. If they tell you 48 hours they’re lying, get your prescription well in advance

   almost 2 years ago

1. Peter Slevin ★☆☆☆☆

   Always closed. Went today Sat 25th Mar at 9:40....closed. popped in on way back from work at 1:30...closed. How can this branch be so bad for staff,opening hours and stock compared to every other Boots. For a Main St Boots it is truly the worst.

   almost 2 years ago
2. James Burns ★☆☆☆☆

   Absolutely appalled at the way I was treated Saturday morning(28/5/22) if there was a no stars it would have been that. Visited to pick up a prescription (from Nurse passing through details on Thursday(26/5/2022) Was greeted by un mannered guy, had given my details, explained why there, could tell was looking down on me as if I was some Junkie. Said prescription not ready till June 22,explained nurse had sent through details on Thursday morning… he then went on to lecture me on I’m taking too much as I was given medication on May22…made me feel little even sent me away to go look in my house as must be somewhere. I explained I never received anything.. he insisted I go home and bring the boxes up to him. I left feeling confused as feeling that I have done something wrong. Home checked nothing.few hours later returned again,got a very kind and considerate gentleman who looked at my record seen that the other guy had read my details wrong and shouted him over and showed him his error and was looking at 2021,shrugged his shoulders in front of me as if so what, and no apology was given for wasting my time going home to check. He then started going in a mood saying I need to call NHS24 to get tablets, explained I do not have time and it was his mistake earlier and could have been resolved,he started with the stern words again HAVE YOU NOT GOT ENOUGH TO DO YOU!! I kindly reminded him same answer as earlier I had run out,he huffed and puffed as if this was my fault, I even said to the Teller HE MADE THE MISTAKE BUT IT IS STILL MY FAULT!. He came back without even any apology said you will get a call within an hour to see what they are going to do.. I kindly just walked out. Absolute disgrace of a man acting like some man on a power trip… will never go back to Boots in coatbridge again.

   almost 3 years ago
3. Stacey ★★★★☆

   Great service for medication pick up, I've had not had any problems due to Boots it's always been the doctor with missing prescription ect . They have lovely staff, always willing to explain anything, warm greeting for everybody. The staff are very patient I once watched a member of staff spend 10 minutes reading out a form to an elderly man with pretty much no hearing and hadn't brought his glasses, but the staff stayed pleasent and helpful throughout. The price of things are much higher than other shops, I'm surprised when I see anyone buying something from there especially when you can get it cheaper from somewhere else.

   almost 5 years ago

1. Hayley Campbell ★★★★★

   I couldn't be happier with the service I received. My husband had run out of blood pressure pills. The female pharmacist was very helpful, we had his meds within 10 mins. Would highly recommend using this pharmacy.

   more 7 years ago

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