I have been useing this pharmacy for year i have to say that it has sadly declined the staff don't care and are dismissive of customers who as any questions about your medication that's in the bag they gives you and are constantly changing staff as no one sticks this job
Was told last night that all my medication would be available to collect in the one go today first thing . Just went in today at 11am to be told one item wouldn't be available until later today. When the weather is bad and you are unwell this is unacceptable
Shocking they never have your persciption in on time and when they have don't have the full amount
Place is joke, went in to get my man’s meds, to be told to come back 2 days later, ended up phoning back as I realised when I got home he had none left, they said sure come in and il get that ready for you, so why was I turned away when they had it all along , always an excuse for closing early etc, it’s like they don’t want to help or serve their customers, AVOID !!!!!!!
ALWAYS VERY HELPFUL AND NEVER HAVE ERRORS IN MY PRESCRIPTION AND I GET A LOT OF MEDS.
Just had operation and had to go get my prescription made,I felt really unwell and asked if I could sit whilst waiting on meds,I told her I feel unwell but I was told no they don't allow that,I know there are rules but this really upset me,had to go round the corner to Rollens who were extremely helpful
I recently visited Well Pharmacy Renfrew with a prescription. I was informed the wait would be 20 to 30 minutes and I said I would wait for it as I'd struggled to get there and wouldn't be able to make a return visit. I asked if I could sit on one of the chairs they have turned facing away so no one could access. I was told by the Pharmacist no as they are not allowing customers to wait in the shop and was handed my prescription back to take to another pharmacy. Even during lockdown they were allowing 2 to 3 customers at a time in the shop. Appalling attitude and customer service with no consideration to the pain I was in.
Took in prescription today and advised it will take 15minutes. Returned 40minutes later to collect it and it wasn't ready. Could understand if it was busy but the staff were chatting away amongst themselves and had to ask if it was ready then got told it needs a check by the pharmacist. When I received my prescription there were errors which I advised them. Would not recommend this pharmacy
Awful staff. Yesterday I was given a half-empty opened bottle for my prescription, with no leaflet or outside packaging. This morning I went to return it and to ask for an unopened full botlle. The chemist, Ms Nusrat Iqbal, tried to convince me that it was normal for a chemist to give opened half-full prescription bottles and that they were allowed to do it. As I did not believe it, I said I wanted my prescription back to go to another chemist. Ms Iqbal refused. I can not believe it that first they tried to cheat me and then I was robbed of my own prescription. Today it is Saturday and I have been left for days with a prescription that they know that I need. Uncaring, unhelpful staff, just what we need in these times. Now I understand why there is allways a queue in the other chemistry round the corner.
Well Pharmacy is located at 4 High St, Renfrew PA4 8QR, UK
You can contact Well Pharmacy at +44 141 886 2085
You can find directions to Well Pharmacy by following this map link