Had an absolute nightmare using the website and this store sorted my issue with no hassle. Absolute life savers saved me a huge amount of effort. 10/10 amazing staff
Ordered a guitar from here that arrived with a bit of hidden damage however the GM Emma was amazing in getting it sorted out and has been really helpful through the full process Would buy again from this store for the customer service alone as its much higher than any other cash converter i have been to in the past.
Ordered a watch online, it was a great price and in perfect condition, giving them 5 stars!
Excellent staff. Dan, Emma, Lawrence and Lolly were exceptionally professional and gave very good advice. I enjoyed shopping there.
Excellent product and transaction. 100% truthful description of my purchase. Thank you for a very exemplary experience with both service and staff.
Disgusting service. I reserved a video game from this shop and when I arrived in the shop 45 minutes later, they had sold it online to someone else (they say!). I promised my 5yo daughter we were collecting this game and driven straight over. The only suspicion that I can have is that they haven't sold the game but they were uncomfortable with the price I got them down to, as it had been on sale for at least 3 months already, a big coincidence that it got sold in the 45 minutes after I made a deal with them.
I went into the store and got a excellent service from Kevin, Liam and mark, Few days ago bought a mobile and still working and I love there buy back it helps me and my lass so much
As a former FEMALE member of management at this store, I feel it’s a very unfair review that has been left. So I would like to share what a great bunch of employees these people are both male and female. From the newest members to the oldest members of the team. The staff here are some of the best people I have had the pleasure of working with and call friends. I was always told when u make a mistake (maybe having your start day the same day as you having “menstrual” problems, and then advise people to not work somewhere unless “consider cycle dates”) then you should own your own mistake. Guys and ladies in the store are the best, I mean they may not go out and buy you tampons, but there very considerate and welcoming bunch ❤️❤️
To be honest, i was very exicted to work here as I've been out of a job for more than a year. I was unexpectedly sick on my first day of work (due to my menstrual cramps which cause nausea and vomiting) . They sacked me before my shift could even begin. Instead of waiting until friday as they told me "it's fine, you can start on friday", i was relieved. Until i received a call, stating I was sacked. I do believe this is a form of gender discrimination (I'm not surprised as it is a male heavy work environment). But i'm afraid that if you're a woman who is loooking to work here, please consider the dates of your menstrual cycles as these people will not take you seriously.
Honestly great experience. I was served by Kev, he was an absolute doll - made me laugh more than I've laughed in months! We sold my PS4 with ease and I got a deal that I was really happy with! Thank you cash converters and thank you Kev!!
Cash Converters is located at 59-61 Grange Rd, Middlesbrough TS1 5AS, UK
You can contact Cash Converters at +44 1642 246020
You can find directions to Cash Converters by following this map link