Advanced Automotive Car Repair Garage in Bristol

Reviews

1. Lorraine Can ★☆☆☆☆

   Shouldn’t really get the ONE STAR Ordered a Stroker-Kit 92.5m Pistons head Gasket Studs In April 2024 I’ve had excuses after excuses December 2024 was told supplies couldn’t get the parts until 2nd Week of January this is when I asked for my money back. I’m having as much trouble being reimbursed as I did receiving the parts.i have excuses after excuses to why I’ve not had my refund. Going down the legal route Do not use this company unless you want to be out of pocket. Be very wary they have overdue accounts on the GOV. Co.uk

   1 year ago
2. David Reid ★☆☆☆☆

   Used Advanced Automotive for many years with no issues. However over a year ago I placed a new order and for months all I received was lies, and broken promises all from Cath. Parts were out of stock but would be in soon. This went on for months, then more excuses followed about bereavements then health issues. I'd been too trusting. Through various companies I was now hearing they were in deep financial trouble. So I asked for a refund, that's when I started to be ignored, when I pushed this further Cath finally cancelled the order and promised a refund that never materialised. Now I get blanked from her. Use this as a warning, their taking orders they can't back up and getting your money back is almost impossible. I will be getting in touch with their suppliers next (RCM etc) to pass on all Caths correspondence emails, that their reputation is at risk too.

   1 year ago
3. Airborne196 ★☆☆☆☆

   Terrible Company, dont understand how they are still being aloud to trade! I purchased a Jenvey ITB Kit (3k) back in October 2024, with a confirmed delivery time frame of 3-4 weeks from the vendor. I contacted the vendor on multiple occasions to recieve an update on my orders after the 3-4 week time frame had passed by. I would get a similiar answer each time stating that there was a delay with some of the parts associated with the kit. However, when the vendor called me on the 19th December 2024 she was unable to specify which parts were outstanding. I kept getting the same excuses: "it will be another couple of weeks" etc. etc. Having read some Google Reviews on the company and also ebay reviews they seem to do this all the time. They offer a delivery time frame which they never meet and ultimately then refund the customer. I asked them for a refund on multiple occasions, never got it. I had to open PayPal case to get money back. Finally got my money back last month (February 2025)! Be warned! Do not waste your time or money!

   1 year ago

1. LloydyAGG ★☆☆☆☆

   Ordered an adjustable fuel pressure regulator under the impression it would be sent off ASAP with 24hr delivery. Unfortunately had a similar experience or the start of it. Tried to call the company, the line is disconnected. Tried to visit them as local, not there. Decided as they had breached the delivery time, ignored all reasonable communication, that I will be filing for a refund via PayPal. We try our best with builds to use local and this company used to have a good rep back in the day. Seems unfortunately not now, wish I wouldn't have to put this review. Hard to support local when they don't do business well.

   1 year ago
2. Matthew Brown ★☆☆☆☆

   Bought a rebuild kit (£1800) from AA on 3/12/24 with 2 day delivery, to find out on the 16th December they cannot get stock till 2nd week of January, I requested a refund which was apparently sorted on the 18/12/24, they cancelled the refund, after I emailed again in January they have apparently sorted the refund andi have been waiting a further 7 + days and still no refund. It's been 1 month since the initial refund was apparently done. PayPal info is Saying pending refund and has been for 7 days. I will be starting legal action to retrieve my money as they are holding it without providing the goods and service I paid for and not refunding the money when they are legally obligated to do so. I would never recommend this company and I will never use them again. I have 20+ emails of lies and excuses. I'm sure they will reply with an excuse or some sort of technical issues. All I hope is people will learn from my mistakes and take their business elsewhere.

   1 year ago
3. Anthony M135i ★☆☆☆☆

   Purchased a diverter valve from this company via Ebay. Arrived with missing parts. Contacted the company immediately who then implied it was my fault. If you read previous reviews that seems to be the general consensus as the latest two also had missing parts. Had to contact Ebay to get my full refund. Avoid at all costs and go to a well-known company.

   almost 3 years ago

1. Diana Edgar ★☆☆☆☆

   You can't collect, shown as having a shop and closing at 4:00pm. I Called and asked to collect but they refused. BEWARE

   almost 3 years ago
2. Mark Simpson ★☆☆☆☆

   Purchased a kit for my Weber carb , came with a part incorrect and a part missing , unwilling to help and resolve the problem, implied I was lying about the situation , had to get the problem resolved by the manufacturer of the kit who happily provided the correct bits FOC !!!!!!!!! Would avoid at all cost and the customer service is horrendous !!!!!!!!!!!!!!!!!!!!!!!!!!!!

   almost 4 years ago
3. timbojtimboj ★★★★★

   Great communication and super fast delivery, ordered on Wednesday morning and received 1pm the next day. Thank you to Cath and the team

   almost 4 years ago

1. Mike pickett ★★★★★

   Very helpful and top service off Cath. Bought some hose finishers off Advanced Automotive, was delt with expertly, and swiftly. Super fast postage. Highly recommended.

   almost 4 years ago

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