Keynsham Cars Bristol, Keynsham

Reviews

1. Caro B ★★★★★

   Great service - friendly, helpful, value for money. Will use again.

   almost 8 months ago
2. Jayne De Vaux Duggan ★★★★★

   Really good service ..prompt arrival and helpful taxi driver

   almost 9 months ago
3. Carla Puime Costoya ★☆☆☆☆

   Shocking manners on the phone. Tried to book at pick up for night time at the airport and they won’t do it unless it’s a return. They said call on the day to book for 10 pm if they have availability! What kind of taxi service is this?

   1 year ago

1. Julie Matthews ★★★★★

   Used Keynsham cars for the first time last night. I was coming home alone from a party so booked in advance. The driver was 5 minutes early and called to let me know he’d arrived so I wasn’t hanging around outside. He was very friendly and professional. His driving was good and he had great local knowledge. He seemed proud of the company he worked for and did a great job of promoting the services they offered. Definitely be my first choice from now on.

   1 year ago
2. Tim Edwards ★★★★★

   What a Refreshing experience. Had a ride from Keynsham to Paulton. Superb value, very friendly driver and bang on time. Good old fashion service and no fiddling around with the online corporates. Put their number in your contacts!

   1 year ago
3. Rodrigo Simonin ★☆☆☆☆

   Awful service avoid! Their telephone lines do not work properly and they do not call back- they seem not to want my business. Try elsewhere!

   almost 3 years ago

1. Nancy M ★☆☆☆☆

   Phoned to book a taxi at 14:51, was told they don't have any availability until 4PM. I said I would call around and phone back as I needed something ASAP, phoned back at 14:59 and was told its now 5PM. Asked if they could recommend anywhere else (desperate) and the lady was very short and rude, and just hung up. Very poor customer service.

   almost 3 years ago
2. Karl Rollason ★☆☆☆☆

   Awful place. Sent taxi early having not listened to the time then lied repeatedly about a taxi en route which never came. Put the phone down on us for asking why it was taking so long. Messed up our restaurant reservation, rude receptionist and i’d sooner call ghostbusters then this mickey outfit again. Still waiting for our taxi…

   almost 4 years ago
3. Ed Nall ★☆☆☆☆

   Called Keynsham cars today to book 2 local airport trips for a couple of weeks time. Firstly, the operative (female) on the phone was very dismissive and unhelpful to put it mildly. Secondly, when I told her the times of my airport journey she said “we don’t do pick ups from the airport and we don’t do late night pickup. We only do daytime bookings”. I then asked how much the taxi would be for my second journey and she replied, “it’s £80”, to which after I had asked her to repeat the cost she said again “£80” (one way). I asked why the cost had increased by over 200% since I last booked and she replied, “Fuel prices have increased”. Needless to say, I said your ripping customers off to which the response was, “ Well that’s the way it is”. We have always used Keynsham cars for our airport runs, but sadly no more. It’s shameful and a total rip-off to take advantage of customers. We’ve booked a more honest taxi firm. Our previous experience of this firm was always good and fair prices. Unfortunately you’re current customer service strategy is going to be bad for business. Yo certainly lost ours!!

   almost 4 years ago

1. Holly Webb ★★★★★

   Wanted to wait until we had a few times using this service before I left a review, the staff are well mannered on the phone and are always happy to help. Dan has been our driver on a few occasions now and is always on time polite and welcoming. We will be using only Keynsham Cars from now on.

   almost 5 years ago

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