They delivered on time and made the purchase process uncomplicated. Car as described exceeds my expectations. Totally recommend! Thanks to Harley and a professional delivery service from Owen.
Quality Assured Cars is anything BUT quality, I find them poor customer service and dishonest. I bought the Merc C220d from them. Initial part exchange price agreed was reduce to half after I made down payment for Merc. So, I decided to sell my old car elsewhere to get better price and had no option to get Merc delivered to me in MK. Sales person delivered car 5.30 pm 28 Feb 2022. Lot of surprises came to me as follows which were not mentioned in advert. 1. Reverse camera not working 2. No Parking assists 3. ECO start and stop, does not work 4. Mirrors don't fold on lock 5. Front headlamp is showing water condensation inside it 6. Advert said full dealer service history but that was not the case on documented history provided at delivery of car 7. Seat belt was showing a lot of fungi 8. Scratches on side wings and car body covered with heavy car wax which came off after 1st wash 9. 3 months warranty policy was misleading, it was not mention in advert that I have to bring car to Bristol. That is not convenient. 3 months warranty was only to be dealt with a specific garage in Bristol which had very bad reviews, turns out this was their sister company (Renatec Ltd) 10. Engine light keeps coming on, my basic code reader mobile app is showing code P2201 NOx Sensor Circuit Range/Performance Bank 1. 11. No dispute resolution service, they are not even register with, The Motor Ombudsman Limited (TMO) 12. The single-car key was not mentioned in the advert and neither it was in any phone call or email conversation, it was mentioned at the time of delivery which is too late as a point on the contract was a lot earlier and second spare key can only be arranged from Merc dealer that cost extra £450. Over all considering all above issues car price should have been at least 5k less. They did everything to go pass 30 days distance selling period and 3-month warranty time to avoid any after sale issues. I suggest avoid these scammers and buy car from a good dealer. I filed complaint with FCA and TMO but no luck so far, these kinds of sellers know this hence scam people.
Nothing negative to say at all, good guys in there, helpful and sorted my issues really well, this garage is definitely the one to use even if it meant driving a bit further for it.
My Renault developed an intermittent fault where the engine would cut out a couple of years ago. They identified the issue as a loose wiring connection, fixed it at a fair price and the repair is still working to this day. Friendly, honest and skilled mechanics, would highly recommend.
I had to do engine resurfacing and related maintenance. They did an absolutely fantastic job. Very reliable and the engineers were really friendly and knowledgeable. Highly recommended. Bmw 1 series: 2013 model 116i’s testimonial.
Great service from Renatec, quick diagnostics on a 2011 Renault Trafic. Great communication following on from initial diagnostics and a very well priced quick repair.
We were on our way to Glastonbury and our campervan started making an awful noise. It was 4.30pm, we rang Renatec and they saw us straight away, spent half an hour dealing with the problem and charged us a fair price! Would definitely recommend!
Took my partners car in for repair as we were not sure what was wrong with it. After leaving the car with the guys at Renatec, they were able to diagnose the issue and reassured us throughout the process despite the repair being costly. It has been a few months since the car has been repaired by the guys and the car has been running smoothly. Highly recommended!
FANTASTIC GARAGE! As a dealership, this garage is fantastic at making sure all of our cars are serviced and maintained to the highest standard. I have every confidence in there repairs, no diagnostic issue seems to trouble them at all. Very reasonable prices, really friendly professional team, we recommend all of our customers to use this garage. We have only ever had excellent feedback from our customers about there service.
Renatec Ltd is located at King's Rd, Brislington, Bristol BS4 3HH, UK
You can contact Renatec Ltd at +44 117 977 7789
You can find directions to Renatec Ltd by following this map link