Claire is a fantastic hygienist, I always thoroughly enjoy our appointments. She makes you feel very welcome, relaxed and in excellent care!
Really friendly and helpful team all round, has really changed my outlook on visiting the dentist as have always had a positive experience!
Unfortunately, I feel forced to update my 5-star review. I have been a client of Bupa Dental for over five years and have spent a considerable amount of money at this clinic. I have always appreciated the professionalism and care of the dentists and have provided positive reviews for their excellent work. However, my experience with the receptionist, Darrelle Harvey, was unpleasant. I called to clarify an email about my appointment and, despite understanding why the practice now requires a deposit due to my past missed appointments, I found her attitude rude and unhelpful. When I expressed that I didn’t feel the action was entirely fair, she became agitated rather than offering understanding or support. I also had a previous instance where the clinic mismanaged my booking, causing me to lose work hours, yet I remained understanding. It was disappointing that, despite my loyalty and respect for the practice, I felt dismissed during this interaction. I hope the practice can ensure that all staff provide the same professionalism and courtesy that the dentists themselves do.
Had dental implants ministered by Sam & Tim and must say very professional, polite and efficent. Problems were dealth with very promptly and happy with the final results. Highly recommended.
I had a fantastic experience with Dr Ross Hughes and the team throughout my Invisalign treatment. From the very first consultation they made me feel informed and confident about the process and it was great to see images at the beginning of how my teeth would look at the end of the treatment. I am so happy with the results and at 60 it’s never too late to get the look you’ve always wanted, I’ve never had so many compliments about my teeth. Would highly recommend Dr Ross !
I had been a little apprehensive about visiting the dentist, as I had two large filling replacements that needed doing. I need not have worried. Although my appointment was a long one (two and a half hours) it was entirely pain and stress free and I was kept informed of progress all the way through. The dentist and the dental nurse were both friendly and efficient and I came away with a much better understanding of how to keep my teeth plaque free. A really excellent service.
Went to this practice to have a difficult wisdom tooth removed. Receptionists were very friendly and welcoming. Jess the dental nurse was supportive and kind. Dr Rauf who removed the tooth was simply superb. He took time to explain the procedure, the possible risks, difficulties and how he was going to approach it. He made me feel calm and reassured. He removed the tooth which had two curved roots in under 20 mins. What could have been a bad experience was simply made easy by a true professional and a very nice person who cares about his patients - nothing was too much trouble. Well done BUPA for such excellent all round care Andy
Best dentist ever! I used to be very nervous whenever visiting a dentist. Not anymore. The reception staff are very welcoming, efficient and polite. Hardly any waiting time. My dentist Steve and his lovely dental nurse Mya were so calming. They really put me at ease. They provided was first class treatment and we’re very knowledgeable and patient with my nerves. It’s such a relief not having to fear dental visits anymore. Thank you Bupa Gloucester Road. Your staff are awesome. Sarah
I don's suppose many people will think that a dental appointment is a god experience generally, its not always! However it does make a massive difference if you have helpful and professional staff looking after you and that you feel confident you are receiving the best care possible. My experience of this practice is just as above. My dentist (Tim) is second to none he is helpful, friendly and most of all at the top of his game as a dental surgeon. Tim has an amazing friendly and competent dental nurse (Sam) she always has a smile and makes me feel welcome ad at ease. The friendly and professional reception team always call back when they are supposed to and ensure that every contact with the patient is dealt with in the most helpful way possible. Most of my contact with the reception team as been with Sammy - again her efficient and friendly approach to her work reflects that she enjoys her job and treats each with respect and genuine has a genuine interest in them. Well done!!!
Bupa Dental Care Gloucester Road is located at 229-231 Gloucester Rd, Bishopston, Bristol BS7 8NR, UK
You can contact Bupa Dental Care Gloucester Road at +44 117 942 4044
You can find directions to Bupa Dental Care Gloucester Road by following this map link