Julie West Solicitors

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Reviews

1. Mehrnaz Ijadi ★★★★★

   Fantastic solicitors. Very helpful, friendly, kind, patient, knowledgable and understanding. The process was completed smoothly and we were kept informed throughout. Would highly recommend.

   1 month ago
2. Keeley ★☆☆☆☆

   This was one of the most stressful and unpleasant experiences I have ever had from a professional company. Communication was consistently poor, and my solicitor, Julie West was, in my experience, rude and extremely difficult to deal with. Deadlines were repeatedly missed, and delays meant that the case dragged on far longer than it ever should have. The final costs were also significantly higher than the estimates we were given at the outset. I escalated the matter to the Legal Ombudsman, who concluded that the service we received was not reasonable and awarded us £4,500 in compensation. They also confirmed in writing to me that they ‘have made a misconduct referral to the SRA’, the firm’s regulators. I also intend to submit my own referral. Everything in this review is based on my direct experience, documented correspondence and the Ombudsman’s official findings. If you are considering instructing this firm, I would strongly advise getting every estimate, timescale and expectation confirmed in writing before you proceed. Despite the independent findings of the Legal Ombudsman, I anticipate a response from the firm to this review, true to previous form. However, information pertaining to the judgement will shortly be publicly accessible.

   1 month ago
3. chariot Campbell ★★★★★

   We used Julie West Solicitor when selling our house. We started out with Len Boreland (Solicitor), who have dealt with our family for years. really was instrumental both in a professional & personal manner. Unfortunately had to hand over to other colleagues before our sale was completed. Welcome to Shima who took over. Shima was brilliant, she was consistent and patient, kept us informed throughout. All in all, a great experience with Julie West team. Paulette Campbell

   almost 3 months ago

1. Charles Hamer ★★★★★

   We have built a fantastic relationship with Emma Westsmith and her team at Julie West Solicitors as they have dealt with the estate of my late mother and then helped us with life planning preparing wills and trusts. They are a great team highly experienced in all aspects of law that we have required their help in and it has been great working with them. They will undertake all our legal requirements going forward. Nice to find a small firm that take the time and have the ability to address family issues during times of loss.

   almost 5 months ago
2. Gabriella Loch ★★★★★

   A big thank you to Julie West for allowing me to secure the purchase of my new home just before Christmas! Julie West was an absolute delight to deal with throughout the entire process and the experience I had with them was a very calming one. I also highly recommend Bree Kerry! I found Bree’s professionalism and expertise of the highest standard and the communication was always extremely good, getting back to me in a most timely fashion. Bree kept me calm and always informed throughout the entire process and I feel that the completion time was quicker than expectations made by other solicitors as she was very knowledgeable, engaging and knew the steps to take around certain matters without any hesitation and I highly value my experience with her. I will certainly be going back to her when I purchase my next property. I also highly value the Accounts team who kept me thoroughly informed throughout the entire transaction. I felt confident with them and calm during the transaction and they were very understanding.

   1 year ago
3. Peter Sutherland ★★★★☆

   This is an excellent well established small firm of Solicitors based in Leatherhead Surrrey UK. My experience with this firm has been in respect of Property Matters which have been handled Knowledgeably, Professionally and efficiently by Celia Perry a Partner in the firm. My recommendation is unqualified.

   almost 3 years ago

1. Iain Kilpatrick ★★★★★

   Celia and the team were very helpful, efficient and speedy in dealing with our work. Whilst perhaps a little pricy, the old adage about getting what you pay for does ring true. Very professional and highly recommended.

   almost 3 years ago
2. John coates ★★★★★

   The company were very helpful in assisting us. A situation arose which, through no fault of the lady concerned, made it impossible for us to have our scheduled meeting with her. The company arranged a meeting with the owner instead which was really very helpful. The matter was handled very professionally and efficiently. Everyone I dealt with in the company was friendly and helpful. They are not the cheapest but I always felt that we were in safe hands.

   almost 3 years ago
3. Chris Pooley ★★★★★

   Extremely efficient, friendly, professional and proactive. Celia Perry handled the equity release remortgage for my mother/father -in-law. After problems with the original solicitors appointed via the mortgage broker, we changed companies and it was a breath of fresh air to deal with Julie West Solicitors and Celia in particular. We cannot recommend them highly enough.

   almost 3 years ago

1. Jacquie Welstead ★★★★★

   I have found Julie West solicitors to be friendly, efficient and extremely professional. Although dealing with Celia Perry regarding my Lifetime mortgage, whom I must say, walked me through every step in her very cool, calm confident way, I found whichever member of Julie West’s staff answered my call or dealt with my questions had the same amiable disposition, nothing was too much trouble. I have absolutely no reservations in recommending Julie West Solicitors, especially Celia Perry who removed the anxiety from the transaction.

   almost 3 years ago

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