Waterworld Stoke-on-Trent

Reviews

1. Crusader2021 ★★★★★

   We went Mon 29th December. I took advantage of the Xmas reduced prices offer but would have gladly paid full price. We arrived at 10.45 and the waterpark was quite quiet by 11.30 it was starting to get busier but nothing major. Lots of slides and water rides and rapids to go at. You don't get cold while waiting for slides or walking round as the waterpark is heated to a sub tropical temperature. My children said it was like getting into a warm bath in the pool and loved it. Kasia who was working one of the slides was very informative about the complex, very friendly and a credit to the waterpark. We could have easily spent all day here and will do next time we come and will do the mini golf. Lockers we're decent sized £5 refundable deposit for locker wrist bands so no messing about with coins etc Showers after we're plentiful and lovely and hot. Great day out and are planning to return. My only little gripe was having to pay for parking when paying a good price to use the facilities was slightly annoying but it is what it is.

   almost 6 months ago
2. Lyndse Griffiths ★★★★★

   Had a brilliant few hours here today, it was clean and well maintained. Staff were friendly and helpful. Changing rooms were clean. Lockers are £5 but refunded on your way out. Drinks and snacks/food are pricey. We all had plenty of opportunities to ride on the slides without queuing, we all loved the rapids and the wave pool. All the slides were open today. The outdoor pool wasn't open. Only disappointment was we had to pay for parking, I hate for paying for parking anywhere!! We will definitely visit again!

   almost 7 months ago
3. RM Photography ★★☆☆☆

   Came last year and really enjoyed it, went last weekend and my gosh the place has nose dived. Organised chaos. Came for my lads 11th birthday and there was a poo in the outdoor pool, which took some time to clean, the queue system for the rings makes no sense, one line at the right hand side all waiting for singles, then you see people just walk up the left hand side taking doubles, so I asked (as I was waiting for a double) oh is that what we do, when we need a double use the left lane. No you wait in a line, then if I see you are waiting for a double I’ll call you forward? Err… didn’t make much sense. As I waited another 2 - 3 mins and then said, yeah you can come forward now? Needs two seperate lines one for singles and one for doubles or a member of staff asking, you a two? Yep, cool. Come forward. Then there are the queues on the stairs, swapping over mid stairway for one slide then the other over the various floors. We worked out at the very top, the queue was around 33 mins, mainly due to having one member of staff not only watching the ring one (possibly the cyclone) and then watching the (almost vertical ) slide at the same time. Just needs some actual management and some signage. A lot of unhappy people complaining about the same things. No mention that the blast slide was closed either, the one that’s like a rollercoaster and we are still waiting for a refund on our locker wrist bands. So disappointed after such a great visit last year. Wayyyy too many people in, no time limits or didn’t appear to be. Didn’t stay the full 3 hours of our slot because we all got bored of queuing, it was like human soup in the wave pool part. Water was cold, some places were clean, but the changing rooms absolutely packed to the heavens and when you have cold kids, couldn’t find a changing room for ages. Also adults walking about the pool area with trainers on and even when we raised it on hygiene concerns, they didn’t challenge it. Don’t think we will be coming back again sadly. Only giving it a two because of the first time.

   1 year ago

1. Ebs Mo ★★★★☆

   Great place for family day out. Swimming pool is a bit outdated but still beats others with slightly better theming. Don't look at rusty metal works and enjoy the waves and slides which are any age friendly, steps climb isn't too excessive and one doesn't have heart attack at middle age while climbing them, so one can still have fun in any age. They are trying stay on top of cleaning mess of pool and changing rooms. Again it does the job and it isn't too bad compared to some other pools. Restaurant offered quiet decent fried food with meal deals and share pallets, which was actually ok for fast food, but not too many healthy options, there was vegetarian Nd vegan option and beer for beer lovers. £5 refundable locker deposit, nice. £24 single entry and deal on family ticket or on dine or mini golf. Well it does come to a hundred at least for family of three with food but again kids have lots of fun. Viewing area for non paying customers isn't very comfortable or one can't see much unfortunately. Area is warm and one can sit and rest on chair and table. Website is very descriptive. Car park is about £6 if you stay 3 hours or more

   1 year ago
2. MoRo ★★★★★

   Good fun day, we went on an off peak day the queues were not too long although it was noticeably busier between 11:30 & 2. We managed to get on everything at least once and multiple times on our favourites. The wave pool was great and the lifeguards made sure non swimmers stayed out of the deeper water. Food was tasty and a comparable price to other entertainment venues. Some of the decor is a little tired and there was some peeling paint but this did not affect our enjoyment. We will visit again as we all enjoyed it.

   almost 3 years ago
3. Sally James ★★★★★

   I hadn’t been here for over 20 years, but was in the area so took 2 teenage boys for the day. I have to say I was super impressed! Ive read all the negative reviews concerning cleanliness but can honestly say I found the facilities perfectly fine, and the park and its rides are far superior to anywhere else we’ve visited in the uk. We went mid week and during term time (for most schools) so queuing was not a problem: personally I wouldn’t fancy it during peak times. Even the cafe and available food options was much better than I had expected. The park also caters well for spectators. All round, a fantastic day out, which was great value for money and thoroughly enjoyed by two 13 year old boys. Well worth visiting.

   almost 3 years ago

1. Blue Bean Photography ★★★☆☆

   We visited today during the summer holidays and it was super busy. The slides and rides are great but the sanitary side however not so very well managed, chewing gum stuck everywhere and the spa pools were not working along with lots of no entry signs to areas that are no longer open. We saw debris floating in the wave pool and the amount of chlorine in the water made everybody’s eyes burn more that it should have. Aside from the bad points, my kids did in fact love their day out. I’m sure it would have been less manic during a non holiday weekday.

   almost 3 years ago
2. Jacob Evans ★★★★☆

   Really fun day out for the family. We took our 6 year old and we all really enjoyed it. I had not been since I was a kid about 15 years ago and it was exactly the same except for the 4 new slides in tornado alley. Some areas were a little tired but on the whole a really great day. Also not too crowded considering it was a Saturday and the number of slides help to disperse people and keep queue times down. New slides are great however are already starting to look like they need some TLC especially in the exit area which is sad as they are only 18 months old. Only real negatives was the fact that having spent £80+ to visit they then want more money to park and then again more money to have a locker! I did think this was poor and left a bitter taste in my mouth. Also changing room cubicles are incredibly small and we could not find any family ones. They should definitely look at how Center Parcs run there changing rooms as its such a clever idea. Having said the above we would still recommend for a day out as we all had a fun time!

   almost 4 years ago

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