London Cars Auto Rental in London

Reviews

1. David Hughes ★☆☆☆☆

   SYDENHAM TAXIS SUCK - SPECTACULARLY For the fourth time in as many months this ramshackle outfit, trading as SYDENHAM TAXIS let me down and caused cumulative inconvenience and distress in the process. ▪︎On one occasion they failed to turn up at all...▪︎ Yesterday was the last straw. Notwithstanding that it's dead easy to track flights, therefore they would KNOW my flight wss delayed tsking off by one hour, this time they disputed something or other (I don't know what, impossible to hear on the phone surrouned by the noise of traffic oitside Paddington station) the result being I had to alternatively book a horrendously expensive rival firm to take me home after a 14 hour flight as a severely partially dissbled near 90 year old traveller. The whole episode was harrowing in the extreme coming on top of their three previous débâcle experiences. This is the second time I've been put to.extra expense having to.organise last-minute replacement transport but this time I got to cost THEM money because it being a cash transaction on this occasion I've deprived Sydenhsm Taxis of the dosh, thus clawing back at.least some of the extra expenditure incurred as a redult of their falling down on the job yet AGAIN.. I refuse to subsidise naked unprofessionslism. In my opinion SYDENHAM TAXIS DON'T DESERVE TO BE IN BUSINESS AT ALL. Henceforth they'll never again secure MY custom: I thoroughly recommend >Canon Cars

   almost 7 months ago
2. Aisha Grant-Dafalla ★☆☆☆☆

   I booked a cab early in the morning for a specific time in the afternoon, making it absolutely clear that it had to arrive on time or the person I booked it for would miss their train. They even told me it was marked as “urgent.” Despite this, when the time came, the cab was nowhere to be seen. Nothing. No driver, no updates, no explanation. When I called, I was told they hadn’t even sent the cab out yet and one wasn’t available. What made it even worse was the customer service. Completely blasé, unapologetic, and dismissive. I was simply told, “Well, the time is never guaranteed,” as if that somehow excused the situation. I honestly don’t know what kind of business they’re running, but I’m still in disbelief at both the experience and the way it was handled. Absolutely unacceptable.

   almost 7 months ago
3. carmen almeida ★☆☆☆☆

   Omg never again left me stranded with all my food shopping waited 45 mins kept calling at one point they said the car is there waiting for me, its a joke no car, he asked me for my mobile and would get the driver to call me but he never did. A lovely lady saw me rather distressed and gave me forest hill cars , they came within 8 mins I called them explained how unprofessionaly they had treated me , he offered to send me another cab. Please , please just forget it . Please do not use this company .

   almost 8 months ago

1. A A ★☆☆☆☆

   Terrible service – avoid! Booked an airport transfer after a 12-hour flight and the driver never showed on time. Had to chase the company, only to be told it’s their policy for drivers to arrive up to an hour after the booking time — ridiculous. No apology, just acted entitled and dismissive. I ended up booking an Uber instead. Never use this company – completely unreliable.

   almost 8 months ago
2. Michaela Hosef ★☆☆☆☆

   Order a cab the day before to plan ahead. The driver said he was 5 minutes away. He ended up being 37 minutes late. I told him that I’m now going to miss my coach for a PR event. He then told me that I should have allowed time for traffic. Then I still had to may then full fare of £66. I did miss coach because I was over 45 minutes late. I wouldn’t recommend. The lady in the call centre wasn’t very helpful either.

   1 year ago
3. Maria Valencia ★☆☆☆☆

   Absolutely disgusting service and as for the receptionist wouldn’t even waste my time ever again with them. Family member had a heart operation booked at KCH and called in advance for a taxi (2days) for 7.20am. Taxi turns up at 8am while the receptionist blames the weather the driver informs that it was the office not allocating the job. Payment requested in advance £21. Told that it’s a call centre also. Waiting on a complaint form to be sent by email. Will never again use them as their attitude is terrible and their customer mean little to them. This cab station has been going down hill for a few years now. Never thought I would say this but Use UBER GUYS DONT WASTE YOUR TIME.

   almost 3 years ago

1. Charya De Silva ★☆☆☆☆

   Truly appalling. Made a booking the previous day, received a confirmation and when I called at the booked time to check on the driver’s location - was informed they had not even located a driver and were unable to deliver. No comms even to let us know this.

   almost 3 years ago
2. Elliot Whitehead ★☆☆☆☆

   Terrible company - do not use. I read some concerning reviews here but thought I'd give the benefit of the doubt..big mistake. Despite me phoning again to reconfirm my booking ahead of an important 6am journey, come 6am and no driver I phoned back and was told that I (?) has phoned at past midnight to cancel which obviously was a complete lie, and now leaves me maybe missing my work trip.

   almost 3 years ago
3. Marsha Newton ★☆☆☆☆

   I wished I viewed the reviews first! Disorganised, unprofessional and a poorly run service. I had booked with them for a wedding, if I didn’t not call in the morning, I would had been late, as they never booked me in; despite the confirmed booking text earlier that week. Progressively it got worse towards the evening, when I needed to get home, I was stranded! Which I was told nothing they could do! Poor communication between the male and female call handler. I will never use this service again. I would advise others to think first, especially if you are going somewhere important. So sad as I was a loyal customer, previously. Not sure if the service has changed owners. However, I will never use again!!!!

   almost 3 years ago

1. Gabriel Richard ★★☆☆☆

   Worst taxi company I have experienced so far. I was travelling to Australia. On the way in the taxi did not arrive on time. I had to call every 10 minutes to be told he was stuck in the traffic about to arrive. The driver was 40 minutes late and I almost lost my flight. I am now at Heathrow on the way back and the taxi is 20 minutes late (it is 6h30 no traffic today). Not what you would expect after a 23 hours flight.... if you want your taxi to arrive on time book with another company.

   almost 3 years ago

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