Martin Veterinary Centre

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Reviews

1. myrna mcculloch ★☆☆☆☆

   If i could give 0 stars i would. Since they have been bought over you get spoken to like a child over the phone and not even allowed to finish explaining why you are phoning. Horrendous times for appointments now, quicker getting booked in at your GP. Honestly never experienced service like this in the past for however many years i have used them.

   almost 4 months ago
2. Lauren Kelly ★★★★★

   If you want your pet handled with the utmost care- Martin Vets is the place to go. Martin Vets have always looked after our girl Luna, answered any of our questions and reassured us. This 5* service was particularly evident today when I showed up on the wrong date for an appointment due to a mistake on the online booking system. The lovely ladies at reception tried their best to find any staff available to see Luna so I wouldn't need to wait when she was uncomfortable. Nina then handled Luna perfectly, provided great advice and made us feel well looked after. It is absolutely worth the investment in your pet to bring them here.

   almost 7 months ago
3. John Vuitton ★★★★★

   This veterinary practice is professional, knowledgeable, courteous and a welcoming environment. ALL the staff were very pleased to see us arrive with our pets. I can honestly say, im proud to be at this veterinary surgery. I recommend anyone thinking of registering with a vet to come here as your pet is in good/safe hands.

   almost 8 months ago

1. I Burns ★★★★★

   Staff are always friendly and welcoming. The vets are caring and put my young dog at ease. They explain what treatments are for and provide any information I need. As a first time owner, I want to do the best I can for my pup. Matin Vets help me to do that.

   1 year ago
2. G ★☆☆☆☆

   Recently lost my best friend suddenly. I rushed him in and they confirmed loss of life. They could have not been so nice and helpful. My insurance comfort payment kicked in to pay for cremation...but before the time we received notice some girl phoned to say that we owe them money and how am I going to pay. What card payment will I use .... I explained we have not received any payment as soon as we receive it I will be in. She again said payment is due now. Her attitude was out of order and not a comforting respect to some one who lost a family member. When I received the insurance payment I went into the to pay my bill and collect my boys ashes . I approached the desk and explained that I was here to pay my bill gave her my details not once but three times. By this time more people were waiting and they could not help hearing what was said. The final words from the reception is do you have a appointment...... I paid my bill collected my boys ashes and walked people looked shocked and smiled. The centre should look at how the staff are trained and respect to everyone who walks through their doors and how they communicate with customers. With out customers they don't have a business.

   almost 3 years ago
3. Claire Kilbride ★★★★★

   Everyone I have dealt with during my visits has been so helpful. The receptionists are always polite and accommodating and the vet staff have always listened to our concerns and advised accordingly.

   almost 3 years ago

1. Anne ★★★★★

   Solidly reliable and friendly over nearly 40 years of looking after our dogs and cats. A particular thanks to Alistair and the team for their quick response to our pointer's inside leg injury, including his prompt and effective emergency surgery and aftercare advice. She has recovered quickly with no need for the dreaded cone neck collar.!

   almost 3 years ago
2. LYNN K ★★★★★

   The staff were welcoming and the vet was absolutely fantastic. She calmed our wee girl down with catnip, classical music and a lovely warm welcome and calming environment. We’ve taken the idea home and Gigi is currently in our bedroom, all cosied up listening to some relaxing classical music now. She’s in seventh heaven. Would absolutely recommend. First class vets. Many thanks.

   almost 3 years ago
3. Shona Angus ★★★★★

   Professional and caring service provided for our 3 dogs over the last 7 years. Appointments are available quickly and consultations are not rushed and all the vets take the time to explain everything in plain language and offer treatment options where possible. The best testimonial comes from our Labrador Georgie who LOVES going to the vet particularly as she knows there's a gravy bone (or 6!) to be begged from the vets and receptionists. Our 2 collies aren't quite that enthusiastic but they are never worried or nervous as they know everyone is kind and gentle to them. Highly recommended vet practice.

   almost 4 years ago

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