Travis Perkins Yate

Reviews

1. Francesca Cristiano ★☆☆☆☆

   Some arrogant people working behind the scenes talk like they're doing you a favor.

   almost 3 months ago
2. Noah ★★★★★

   Great service. Delivered on time and efficiently.

   almost 3 months ago
3. Paul Guard ★★★★★

   Winterbourne Branch. As an example of customer services, this branch is amongst the best. From the moment I arrived at the yard , I was given advice , and recommendations for the materials I needed , and was helped to carry them to my car . Friendly, knowledgeable, and helpful, I came away feeling fully prepared for the job !.. The prices are very good compared to big supermarket type DIY stores , and you know that these guys know what they're talking about !..

   almost 5 months ago

1. Rob Scourse ★★★★★

   Staff always helpful at this branch and usually have what I'm looking for

   almost 6 months ago
2. Ben Tavener ★★★★★

   Excellent value, quality products and brilliant customer service. Recently purchased 10 x 3.6m deck boards to be delivered. Couldn’t be home to receive the delivery and yet the driver kindly offered to leave the goods down the gated side path and click the padlock. Product price was excellent, too. Will definitely be using the Yate branch a lot more from now on.

   1 year ago
3. Wez H ★☆☆☆☆

   I went to buy some chippings as my usual Travis Perkis was out of them. In the office 3 staff members were talking amongst themselves and only spoke with me after one of their drivers came in. I was directed to take my vehicle into the yard to collect the chippings. I was initially told to stop my vehicle by a yard hand but when I go out he just walked away. I found the chippings but at no stage did any of the 3 staff in the yard ask me what I was after or gave any help. Eventually the driver who came into the office when I was there spoke with me asked me to move my car around to the chippings area which I did. I was then told by another member of staff to move as he wanted to unload a lorry. I told him I had been told to park there as I wanted some chippings. Again no one came to ask what I was after or made any offer to help. I moved my car as requested again then decided to leave without any goods as I had been there about 15 minutes now and no one had made any attempt to help me. The yard staff were rude and totally un helpful. I'm sorry Travis perkins but this kind of service is totally unacceptable and not what I usually expect. I will not be using the Yate branch again, I would rather overspend at B& Q at least the staff are helpful.

   almost 3 years ago

1. Samantha Perham ★★★★★

   Excellent, knowledgeable customer service in the shop, helped me find what I needed and friendly yard staff who said to wait in my warm car and then loaded it in for me, thanks guys, great service!!

   almost 4 years ago
2. Melissa Fox ★★★☆☆

   Two very helpful young chaps helped me with my order when i turned up at 10 seconds to 5!

   almost 5 years ago
3. Maciej Wlazło ★☆☆☆☆

   Click and collect order recieved email with opening hours saturday 7:30am opening saturday went 25 mins drive info on shop closed till monday disappointing never to use again

   almost 5 years ago

1. Kaaren Salter ★☆☆☆☆

   Ordered gravel from travis Perkins yate store to be delivered in Yate.They would not give me the on line price in store as they did not know anything about it and the online prices was cheaper. I was told it would be an am delivery I rang at 11 and was told 12.30 rang at 12.30 told within the hour still waiting at 2 so rang again to be told he left 20 mins ago .

   more 8 years ago

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