Vets Now Kilmarnock

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Reviews

1. Christine Burns ★★★★☆

   Warm, friendly, welcoming, excellent service and knowledge. Only drawback is the pricing. I'm lucky enough to just about be able to manage the fees, but I realise there are many who would not...... Where does this leave their animals? This level of fees surely means many animals will have to suffer until their own vet reopens. This leaves a nasty taste in the mouth.

   almost 5 months ago
2. Lynn Mctaggart ★★★★★

   Brilliant care of my cat. Very friendly and helpful staff. Only issue is the bill. Obviously receiving out of hours care is expensive and necessary however they ask for a substantial amount of money or the full amount at the time of treatment even though we are fully insured and gave proof of insurance. Not the staffs fault but maybe the business should change their policy.

   almost 8 months ago
3. laura macmillan ★☆☆☆☆

   Had a few bad experiences with them. Our dog was in with her few hour old pups we went to visit them, the staff were sitting on their phones while one of her pups was stuck at her back next to the railings of the cage. The next few experiences showed they are more interested in money than the pet. Their prices are ridiculous also and unless really required your pet is probably better off at home being looked after by yourself. Very poor.

   almost 8 months ago

1. Kirsten ★★★★★

   Thank you for looking after this wee stray when he was handed into you end April with a raging ear infection. He's much better and I have adopted him from Edinburgh Cat Protection League!

   almost 9 months ago
2. Crystal Osbourne ★★★★★

   Had a really difficult time with my sprocker spaniel this week, he was very poorly but the staff were amazing throughout and did everything possible to get my boy comfortable, would definitely recommend to others. The contact throughout was brilliant as I was informed throughout and explained everything to me step by step, big shout out as there are amazing receptionist and vets with passion and care for the animals, thank you to all involved.

   almost 2 years ago
3. Stephen Stephen ★★★★★

   The team was great, really friendly and really took care of my dog. Made me feel at ease would recommend them. Plus they were not all about money like most vets, because this was an emergency appointment it cost me 300 pounds and the vet recommended that I get the blood tests for my dog done at his own vets which would be cheaper. It showed they cared about my pup. The vet gave my pup a good going over to check he was doing ok. Could not be happier with the service.

   almost 3 years ago

1. Sharron Mount ★★★★☆

   Staff were excellent vet and receptionist lovely and comforting and sensitive to my feelings. I feel the consultation fee is far to high as much as it a valuable and much needed service on a Sunday, I feel a more realistic fee shouls apply and it should be only double the normal consultation fee not £275 , before the cost of any medication is added on . I'm I'm so grateful that this service is there but feel the fees should be look at ! Thanks SM.

   almost 3 years ago
2. Karen Hamilton ★★★★★

   All staff, including the vet herself, were very caring and let me take all the time I need to say goodbye to my wee Alfie. They even allowed my daughter and son in law to say goodbye. Lovely paw prints and some hair cuttings were given to us too. Very thoughtful. We also received a sympathy card a few days later with some seed to plant in memory of Alfie

   almost 3 years ago

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