Tesco Extra Bristol, Yate

Reviews

1. Alicia Badger ★☆☆☆☆

   PARKING… Saturday morning extremely busy, heavy rain, impossible to find a spot, people backing out dangerously, people crossing without looking. On top of that, 2 strange people, man and a woman, no uniforms, with a shopping trolley, a bucket and some shopping bags in it blocking 6 parking spots with cones „washing cars”… while desperate drives circle trying to find a spot. We parked in one of the spots and they wanted us to go… asked Direct Sport employee about it and he said they’re legitimate business… however they looked like random homeless people begging for money… If they are a „business” like I was told I would recommend a sign with a name and service offer plus prices at a minimum plus uniformed jackets. Bad experience, would recommend different parking if you go there during rush hours.

   almost 9 months ago
2. Sue Fergusson ★★★★☆

   Good store as are all Tesco but I am a little fed up with the security tags. I my opinion the security tags are suppose to sound if left on when you walk out. Twice now I have bought an item and security tag hasn't sounded when I've walked out. I've reached home, taken it out of the bag and there is the tag, meaning I gave to go back to the store, as I did once before to get it taken off. Not very good security is it!!!!! I don't live very close and so it is time consuming and extra money to have to drive back.

   almost 9 months ago
3. Chris Winter ★★★★☆

   Store is good on the whole. Fruit and veg are fresh and last well and products have good dates so all last as well. Often find there are no hand scanners available. Rarely have enough staff on the self service tills so handsets don’t get replaced and you have to wait a while if you need a staff member to authorise an item. Staff are mostly polite and apologise for delays.

   almost 10 months ago

1. Alexander George ★★★★★

   To the best of my knowledge it the largest Tesco I have been to. My son & daughter-in-law were moving to their new place. They needed a few things besides a food shop. We found everything we needed. I probably did a big junk of daily quota of steps.

   almost 11 months ago
2. Sandra Milne ★★★★★

   I would like to mention Jackie on Customer Services yesterday who dealt with me! She was very friendly, polite and helpful. She was on her own at the time and my problem took a bit of sorting out but she had great patience, even when she began to get a queue! Thank you very much Jackie x

   almost 11 months ago
3. jane sloggett ★★★★★

   Shopping with ease at tesco. the scanner is the best thing since sliced bread . Pick, scan, pack, pay, leave. What's not to like? Then go upstairs for a coffee. The staff are always very helpful and there are lots of choices of coffee and tasty snacks and neals

   almost 3 years ago

1. Michael Jones ★☆☆☆☆

   The staff reduced me to tears today at the customer Service checkout. Third time these horrible old witches who work here have made me cry. The manager Dean once stuck up for me and had a word. Im forced to keep coming here through lack of local choice and I usually try and get here as early as possible not to avoid the crowds but to avoid the staff. There are obviously a few good eggs, and as I said the manager Dean is really good at his job but I really wish you would fire some of these sour old battle axes who are just sociopaths and livid that they have to work in Tesco. Those vile old crones on the customer service desk today really did treat it like their own personal fiefdom, it was so small, petty, sad and pathetic. I’ve had male members of staff shoulder barge past me, presumably to try and make some ridiculous macho point, again probably based on their bitterness at having to work at Tesco. I come to Tesco to get ripped off, and that’s bad enough, but to be made to feel worthless and threatened is too far! Nothing will get done though, and I’ve wasted precious time writing this review. Luckily their jobs will be rendered obsolete in the coming years as automatons have better people skills and don’t have menopausal otherness that bleeds into everything they do. The customer is always wrong in 2023 and they’ve killed the competition so where else can we go? I literally come out of this place wishing I was dead.

   almost 3 years ago
2. tsunami tube ★☆☆☆☆

   Was a regular. Nasty security man refused to watch partners scooter or let him in when I was with my baby upstairs needing him to pay for shopping with me. Staff lied and said he hadn’t asked him (which she wasn’t even there to see if he did which cctv will show) I think when he came in the store they profiled him because he is 19 and looks younger so they thought he was in here to mess about. When they realised I needed him to pay for my £117 food shop one woman’s attitude changed and she let him up to pay. But they were all so RUDE!! Tried calling to resolve and get a well owed apology but phone line is down.DISAPPOINTING

   almost 3 years ago
3. SpongeRobSquareHead ★☆☆☆☆

   Poor. Many items often out of stock especially when the freezers break down which seems to be all the time now. Worse still the contactless terminals don't work properly at the self service checkouts - the staff are fully aware but nobody cares enough to do something about it.

   almost 3 years ago

1. Mel Rottis ★☆☆☆☆

   Staff are rude, the lady who went to front of store to give security guard cakes on trays nearly knocked me over no sorry from her. Went down tin isle 3 staff on shift 2 males one female asked her where something was she rudely said over there an carried on chatting. Great customer service today in store NOT. Need to educate the staff on manners an customer service.

   almost 4 years ago

FAQs