Mail Boxes Etc. Kilburn Store in London, North Maida Vale

Reviews

1. Ivan Machin ★☆☆☆☆

   Pretty poor effort from MBE Kilburn. I purchased 2 items the same size/weight etc from 2 separate auctions and had to use 2 different MBE offices for postage but yet £10 difference in price. The first item on 8th Dec from Kilburn which cost £28.00 + VAT which I received on 15th Dec, the second from Windsor on 12th Dec which cost £18.50 + VAT I received on 13th Dec. Both items were the same thing and size and same weight. Not too worried about receiving the Kilburn package after the Windsor package that happens but to be charged £10 more by the Kilburn office for the same item is a bit much.

   almost 6 months ago
2. Diane Kobrynowicz ★★★★★

   Excellent customer service and a marvelous experience all around — I’m so glad I chose this MBE! I went 3 times. First, to ask questions about shipping a package overseas. Second, to pack and ship that package. And third, to send a legal document to Europe. All 3 times Ali was amazing! He was kind, friendly, and above all supremely helpful. Both shipments were sent off easily. I’m so grateful for Ali’s help and professionalism. It was a bit unnerving sending important packages when I’m not in my home country, and I’m very grateful to Ali. Thank you! I highly recommend Ali and this MBE.

   1 year ago
3. Ma S ★★★★★

   Quick and efficient. Staff is very friendly. Sent documents to NYC.

   1 year ago

1. N W ★★★★★

   What a fantastic shop. They helped me with everything I needed! I’d gone to two other DHL/Fed Ex pick up points who had no idea how to help me. This place knew exactly how to deal with a self-addressed return envelope that the US IRS needed for some tax forms! Thanks for the help.

   1 year ago
2. SonofFrenzi ★★★★★

   Excellent Service. Mehreen and her husband, who run the Belsize Road branch are very conscientious and are my "go to" service for a wide range of printing needs. Very very reliable and excellent value for money. Highly recommended. Tom Hamilton

   1 year ago
3. Akin Okusami ★★★★★

   Came here to send a phone to Nigeria. I won't lie, I was a lil skeptical it would arrive. I was given assurances, plus full disclosure on import duty by the friendly lady and gentleman in the shop. They also sorted me an amazing deal. They also helped with the packaging at no extra cost. Got a call from my aunty a few days later using the phone. I guess it got there...earlier than I thought!

   almost 4 years ago

1. Mjb Mjb ★★★★★

   I enthusiastically recommend MBE London Kilburn for your shipping needs. I used them three times in the course of one year to ship very fragile antique ceramics from London to the United States, and each time they were highly professional in all aspects of the transactions (and very quick to answer inquiries). Each of my objects required custom-made wooden crates, and they were created in a timely manner, and the objects packed wonderfully inside -- on par, I must say, with how a museum would pack an item to be lent to another museum -- with all precautions being taken to ensure that there is no movement of the object during transit. Mrs Mehreen Amjar and her team at MBE Klburn are among the best shippers I've had the pleasure to use in shipping items internationally. (And they ensure that all the customs documentation is correct and in place, so there are no unnecessary delays there!)

   almost 5 years ago
2. James Kelly ★★★★★

   Great service! I always use Mail Boxes to ship anything slightly awkward and they always find a great solution. They even gave me paper shreddings to save me some cash on materials!

   almost 5 years ago
3. Ms A ★★☆☆☆

   1.Defensive tone of communication from lady in hijab, non friendly serious manner from the outset. Excessive prices compared to other MBE's I was charged £1.20 for printing a postage label and only told afterwards there was a charge. 2. I asked for some cellotape to seal my package and was initially told there was a charge for a strip of cellotape...( the lady thought I wanted to repackage my package, but I did explain I only wanted a strip of cellotape and that other mbe's dont charge for a strip cellotape). Only after a mini debate did she waiver the cost, it would seem begrudgingly. 3.Rigid methods and operations, even though I only wanted to access my email TO PRINT 6 DOCUMENTS ONLY and NOT roam the whole internet, they wanted to charge for internet usage for 30 minutes. I only wanted to print, I can roam the internet on my phone. I suppose they would of wanted me to email my documents to their email and then print it, what a hassle. 4. The lady in the head scarf/hijab was reallly defensive when I explained that other MBE's dont charge for access to your email/ internet for the forat minutes if printing. 5. I also explained printing was cheaper at other mbes, I did print in bulk so granted it was cheaper, but regardless they still offered an additional discount for my custom, for postage, printing etc, and above all else they were friendly, warm, helpful and nice people at the ANGEL, HOLBORN and Archway branches which I will stick to in future, unless its an absolute dire emergency and there is no where else to go. Its worth travelling for better prices and I feel ripped off paying £1.20 to print one postage label, and wasnt prewarned until it was printed and stuck on package. Internet cafes charge £0.10 to £0.25 per print at the most...RIP OFF.. STEER CLEAR OF THIS BRANCH!! IF THEY COULD CHARGE FOR OXYGEN THEY WOULD.... This franchise is not as friebdly

   more 6 years ago

1. Fran R ★☆☆☆☆

   SCAMMERS! I have printed 4 A4 pages in single way, black colour and 80 gsm paper. They charged me 5.1£. I think because I am foreign... I don't recommend this shop.

   more 7 years ago

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