Extremely disappointed. I always come to this bubble tea place and always very satisfied however I always get 2 things either a fruit tea or the vanilla warm, they have changed it to now boiling! I was expecting what I normally get which is a vanilla flavour warm drinkable drink with some chewy tapioca in the bottom however this one is boiling hot , tastes like water and the tapioca is all mushy. Not sure why how it’s done has changed but not sure if I’ll come back again now.
Contacts & Location
📍 Address: Broadmead, Bristol BS1 3BF, United Kingdom
📞 Phone: +44 117 929 9199
🌐 Website: bubbleology.co.uk
Photos
Reviews
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GracieAlice ★☆☆☆☆
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Kim M ★★★★★
Excellent service new years eve. Shout out to the two amazing guys serving. Thanks for making our visit so fun. I tried the brown sugar tea and the red velvet, oh my gosh they were absolutely spot on delicious. I shall be coming back here again, happy child and happy parent.
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Giacomo Bovone ★★★★★
Greta and Anisa are honestly the heart of this bubble tea shop. Every time I walk in and see them behind the counter, I already know it’s going to be a good experience. They greet customers with such genuine warmth and kindness that it instantly makes you feel comfortable and welcomed, like you’re more than just another order in line. Their smiles, positive attitudes, and friendly conversations truly brighten the entire space. Even during the busiest rushes, Greta and Anisa never lose their patience or care. They take the time to listen, make sure orders are exactly right, and treat everyone with the same level of respect and enthusiasm. You can tell they really care—not just about making drinks, but about making people feel happy and valued. That kind of energy is rare, and it makes a huge difference. Their drinks are always made with so much attention and care, and it’s clear they take pride in what they do. But what stands out even more is the atmosphere they create together. The shop feels warmer, happier, and more alive because of them. There have been days when simply stopping by for a drink and being greeted by Greta and Anisa genuinely improved my mood. They go above and beyond in ways that don’t always show on the surface, but you feel it as a customer. Their kindness, teamwork, and dedication don’t go unnoticed. Greta and Anisa aren’t just great employees—they’re the reason this place feels special. The shop is incredibly lucky to have them, and so are the customers who get to be served by them.
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Rita Lucking ★★★★★
I was served by Greta and had a great experience. She was very friendly and kindly offered to help me choose a drink. I ended up with the peachberry and it was delicious!! Thank you Greta!
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Janimon Robinfield ★☆☆☆☆
The matcha is poor quality, brown and bitter. When I asked for it to be remade the server was very rude and just put so much sugar syrup in it it was inedible - also the tapioca were added hot which made the drink a horrible temperature
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Charlie Green ★☆☆☆☆
It took a solid 20 minutes to get two drinks with a queue of about 8 people... The drinks were absolute garbage - the boba bubbles didnt burst, they were tough, rubbery and tasted like nothing bar a slight tobacco e-cigarette/urine flavour (really not joking). The juice from the pomegranate flavour cup was like very very weak vimto, the white peach tasted like the bitter aftertaste of overbrewd tea with zero sweetness. My partner and I couldn't finish the drinks...
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Seren Hutchings ★☆☆☆☆
Very poor customer service. I ordered a bubble tea but substituted tapioca for pearls and was told that ‘it wouldn’t be nice’. I explained that I didn’t like tapioca. When I was given my drink, I saw that there was tapioca in there. I told her that I ordered it without tapioca and the woman said ‘no that’s mango’, when it quite clearly wasn’t as they were black. She frustratedly sighed and took my drink off me and changed it. After all of that, the drink was horrible and I didn’t even end up drinking it.
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Kiran Kaur ★★★★★
I am completely new to bubble tea and so had no idea what I would like... I spoke to one of the friendly staff members and she was so patient and helpful. She explained the whole bubble tea concept and recommended me a tea that I really enjoyed!!! Everyone was really friendly and the price was reasonable too so I have to say this is a must to try!!!
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FAQs
What is the address of Bubbleology Cabot Circus, Bristol?
Bubbleology Cabot Circus, Bristol is located at Broadmead, Bristol BS1 3BF, United Kingdom
What is the phone number of Bubbleology Cabot Circus, Bristol?
You can contact Bubbleology Cabot Circus, Bristol at +44 117 929 9199
How can I get to Bubbleology Cabot Circus, Bristol?
You can find directions to Bubbleology Cabot Circus, Bristol by following this map link