Virgin Atlantic Holidays Bristol at Next Home

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Reviews

1. Emily Hunt ★★★★★

   Davisheon was absolutely brilliant in helping me with my holiday! She was so helpful and kind, and I really felt that she went the extra mile for me. Nothing was too much trouble and she helped me understand all the available options for my holiday with no pressure, just great service. Thank you so much!

   almost 2 months ago
2. Hannah & Matt Parker ★★★★★

   We visited the store on bank holiday Monday to book our Disney Holiday for 2026. Leanne couldn't have been more helpful and it was lovely to talk with a fellow Disney enthusiast. We really enjoyed our goodie bag to get us in the holiday mood and it was an overall positive experience. Our only 'negative feedback' would be that there is very weak signal in the store and no Wi-Fi which wasn't a huge issue for us but could be for others. This however did not impact our experience or the service provided!

   almost 7 months ago
3. Andrew Bennett ★★★★★

   Dealt with Leanne who proved to be exceptionally helpful and knowledgeable. I felt that she really understood my needs and treated me as a true client and not just a customer it was fantastic how she took responsibility of my requirements. Best service I can recall receiving in a very long time.

   almost 9 months ago

1. Kimberley Bennet ★★★★★

   Always a warm welcome from the Virgin store at Cribbs Causeway, the staff are very friendly. Leanne is very knowledgeable, especially regarding Florida and California and always happy to discuss options for flights and hotels. We look forward to booking again soon.

   almost 9 months ago
2. Tracey Hoskins ★★★★★

   Drive an hour and half to Bristol to meet my granddaughter who's coming to Florida with us. Booked it while she was there. Staff lovely and friendly. Easy to book with them and wouldn't hesitate to again.

   1 year ago
3. mrgrantlovett ★★★★★

   A huge thank you to Victoria who was both kind and patient to listen to what sort of holiday we wanted. She then investigated and came up with a perfect holiday. Outstanding service.

   almost 2 years ago

1. Bernie Pottrell ★★★★☆

   Very friendly and attentive reps. Helped us find and book our 2023 holiday with patience and humour! The only disappointment was the lack of brochures to take away.

   almost 3 years ago
2. Richard Kitson ★★★★★

   Steve and Harry went the extra mile in booking a holiday for me. Nothing was to much trouble and they looked tirelessly for the right location, package and deal. This took a few hours including some extras which weren’t easy to apply. There perseverance and friendliness was very refreshing and demonstrated “what good retailing” looks like. I would certainly recommend the team and wouldn’t hesitate to book in Bristol again even though it’s 70 plus miles away. Thanks again and keep up the hard work.

   almost 3 years ago
3. Phil Denness ★★★★★

   Booked a holiday with Virgin this afternoon. Leanne was great and nothing has been to much to ask, we have had various quotes over the past months and she has been very patient with us. Pleased to have got a nice holiday booked!

   almost 4 years ago

1. jerry atric ★☆☆☆☆

   Spent 3hours 15mins in this shop trying to book a holiday to Disney while they achieved nothing. Got home and rang Virgin Holidays direct who sorted it out in 10 minutes: All the flight seats we wanted were available all the time. All this was after we rang the day before and she assured us she would be all ready to book it. We will never go in there again

   almost 4 years ago

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