Giggling Sausage

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Reviews

1. Kellie Axford ★★☆☆☆

   Food was nice and good service but was shocked at the price. £36.00 for a tuna cheese jacket potato, a cheese ham and mushroom omelette, a tea and 2 cold drinks. Unfortunately wont be returning as I cant see how they can justify that price

   almost 6 months ago
2. Ellen Deko ★★☆☆☆

   This place needs to improve many things including their prices. Last weekend we skipped our favourite spot to support local businesses, we selected this one instead. Oh what a regretful decision! Firstly, the portions are smaller than in other spots around the area for what it is and for the price. We ended up paying around 26-27gbp for breakfast with instant coffee as they do not have a machine (which is not an issue if you get to prepare your own coffee). Ok, its a local place, its ok to not have a coffee machine but its not ok to sell it as expensive as if it was proper coffee, you can’t sell instant coffee as premium. I asked for an iced latte and it was a tinted glass full of soya milk, we paid about about £10 for coffee and isn’t even Starbucks. Unfortunately I don’t think we will be back. At the end of the meal we were hungry and very surprised when they brought the bill because that’s what we usually pay at the breakfast club. Servers where nice, they have home made hot sauce but the is a lot of room for improvement. Please first improve, improve your food, if not lower your prices…

   1 year ago
3. MF Chu ★★★★★

   Whenever I'm in the area, this is always where I go. Even before the revamp. But since the revamp, the food has been sensational. Staff are always warm and welcoming. The food is presented well and the fruit smoothies are great! Definitely recommend this place! They do a good variety of food too!

   almost 2 years ago

1. Frank Cheeseman ★★★★★

   Always good, nice size portion and attentive service, much better than coffee pot opposite

   almost 3 years ago
2. Lynn Sales ★★★☆☆

   I've eaten here a few times and normally I've enjoyed it but this time I was disappointed. I ordered a grilled halloumi wrap, which I've had in a few other cafes and restaurants before. So I literally got 3 pieces grilled halloumi in a wrap. The salad was served on the side, all be it one slice of cucumber, one slice of tomato and some lettuce. Maybe its just me but I thought I would be served a wrap full of salad and halloumi as I've always had before. I don't think I'll rush back and I definitely won't order the same thing again.

   almost 3 years ago
3. Sasperella Bella ★★★★★

   Great food and excellent customer service. The food was on point and I would gladly go there again

   almost 4 years ago

1. Luke Batley ★★★☆☆

   I have to rate the Giggling Sausage as only "Ok". Unfortunately service was the weak point of this establishment by a long shot. As you will see from my review / recount of events I did genuinely enjoy the food (personally eating a pleasantly filling chicken burger with some marvellous fries), but it was just the staff that let the experience down. For the record, my family and I exited the Giggling Sausage five minutes before closure. We felt rushed but we don't like overstaying our welcome anyway and were not looking to keep any of the staff around past closing time. The visit: I was down in Kent to visit my family before Christmas with my partner. We elected to visit the Giggling Sausage for food and were greeted upon settling at a table with the most moody young lady I have ever had the displeasure of being served by. Everything from her facial expression to her tone of voice reeked attitude and gave away that she did not want to be there. I would have put it down just to the restaurant closing soon if not for the following: The young lady told us *before* we placed our order that certain items on the menu were off-limits, due to the restaurant closing in 45 minutes time. She did not list the items, just announced we couldn't have certain things. My mother asked if we could order and then she might tell us if anything was off-limits. My mother was implying that it might be worth to see if we wanted anything that would be a problem before giving us an issue. The staff for the last 20 minutes of the opening hours were gathered round the counter and watching us. I did not see it personally but my mother passed on information that they were whispering about us. The food: One of the items we ordered was a tea, and we were not informed that the tea still contained the teabag - the person who ordered the tea did not enjoy stewed tea. The tea was left to cool whilst we ate which lead to the late discovery. Another item ordered was a 'mango milkshake' . This was an odd item in that it did not taste like mango. It was an odd sherbet-like flavouring. I wanted to mention this for anyone who might be interested in this item. Might be worth looking elsewhere for fruit milkshakes. I would personally like to add that although there was a sign up at the till that it was cash only on the day in question , it might be worth waiting staff mentioning before taking drink orders that there is no functional card machine. This was something we spotted after the fact and is definitely something we should have been alerted to beforehand. All in all, the Giggling Sausage provided good food and had a great selection of drinks (the Oreo Milkshake is pictured attached to this review, and was remarkably cheap compared to other restaurants at a modest £2.20, from my memory). Unfortunately it was absolutely let down by this customer service which has driven us to look elsewhere going forward. I think it is suffering from a mix of an overstaffing of waiting staff (albeit it was hard to tell if all the people watching us from the counter were indeed just that), and an unfortunate lack of training in the customer service department. Service with a smile is so important, and I was surprised at how little of that we were given. We didn't feel warmed and welcomed, which is not something to be desired on such a cold day in the Christmas period.

   more 6 years ago

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