I have found Well Pharmacy staff knowledgeable and extremely kind and they always go out of their way to help with any queries I may have. 1st class service. Thank you. J Sidman
By far the worst pharmacy I have ever used in my life. My Wife’s medication is never ready when I go there to collect it for her, there always seems to be some sort of problem, even though she has placed the order more than ten days previous. Totally unhelpful, and in my opinion, inexperienced and rude staff !!! I have always used Martin Davies on Caerleon Road myself…..Worlds Apart……Literally !!!
Rang last week (13th May I think) regarding my medication , there had been a mix up on there behalf but the woman was so rude to me and made me feel like it was my fault. She was tutting , huffing and puffing on the phone.... no level of compassion or good customer service there. I won’t be dealing with Miss Attitude again!
Great friendly pharmacy but why not open weekends. Working full time I can't get there for my important repeat prescription at any other time. Ludicrous!!!!
Need more and more notice to arrange delivery of a repeat prescription. That is ok because can plan requirements but when you wait nearly a week for the delivery and it doesn't arrive. When you finally ring up at 4pm to be told it is still on the shelf as the driver didn't pick it up yesterday! Again and again and again........... I've lost count how many times this has happened. After today will look for alternative pharmacy who can provide the service.
Excellent local pharmacy next to the doctors' surgery. If you sign up at the pharmacy the surgery will pass the signed prescription over (if it is a repeat) to the pharmacy so that you can be sure they have the medicine ready when you call to collect it. You need to drop the repeat prescription into a box in the surgery beforehand for approval first of course.
Well Pharmacy is located at Wednesday House, High St, Caerleon, Newport NP18 1AZ, UK
You can contact Well Pharmacy at +44 1633 420436
You can find directions to Well Pharmacy by following this map link