Dominoes it is then! Third time in a row we waited 1.5 hours for delivery. The first time there was something wrong with the ovens. The second and third the issue was being understaffed. One driver and one person inside. We called twice and politely asked for an update and was met with TERRIBLE, RUDE customer service. Management get your house in order!
Terrible customer service, and I've enjoyed them better than Domino's for months. Spoke to Courtney tonight about them getting my order wrong, and got zilch customer feedback or service. they all couldn't wait to go home. Improve your customer skills, Papa's because I've praised you for them in the past. No more though. CEO - sort out your Weston branch, or please train them up..
Fresh food but not easy to get thier by car you have to walk it's only take away or delivery
2hr wait for delivery. I rang after an hour and they didn't seem bothered. No compensation or apology.
We have been waiting 1.5 hrs for our pizzas. Still no sign of them. Never again. So disappointing.
This is a collective feedback from my experience throughout last 18 months. If you are lucky, you can get a decent pizza here, but if the franchise is busy only. Out of busy hours pizza will be cold and excessively greasy (?). Opening times doesn’t mean anything, if your order is early (first 3 hours after opening) or late (last hour or two) expect a phone call and explanation that oven is not working. It’s ok to run the business efficiently, but this is a bit too far. I like Papa’s, but this one is seriously underperforming.
Service terrible as I should have expected reading reviews. However I thought things may have got better sadly not. Staff are not verbally rude but just treat you like a inconvenience. Short large girl has a chip on her shoulder about something but didn’t bother to ask
Nice and simple pizza , location is very easy to access, just behind the bus stop , at the middle of the downtown, price is suitable, fast service.
Papa Johns Pizza is located at 84-86 Regent St, Weston-super-Mare BS23 1SR, UK
You can contact Papa Johns Pizza at +44 1934 626267
You can find directions to Papa Johns Pizza by following this map link