I purchased a cot online, but unfortunately half of it was delivered in the wrong colour. I have been trying to organise a replacement but they will only deliver this once the old one is returned. They told me they would organise collection, but I am still waiting. Email responses are slow and if you call the phone it like someone takes it off the hook. I really hope this baby doesnβt come early!
Contacts & Location
π Address: Coventry CV4 9HN, United Kingdom
π Phone: +44 20 8123 8234
π Website: yesbebe.co.uk
Photos
Reviews
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Zoe Wells β ββββ
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Karen Hunter β β β β β
Highly recommend this company, there aftercare and customer service team are fantastic and go over and above to help you with any issues you come across. Fantastic selection of products at great prices and they also price match which I find great from a small retailer. Dispatch time is also very speedy too with the option for priority shipping on items.
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James Deacon β ββββ
Wanted to order over the phone to ensure accuracy but was told I couldnβt and had to order on web. Wrong product was sent, spoke to half asleep girl on phone who again just asked me to email, then was called by another girl who just said it was my fault. Donβt waste time on small amateur companies. The bed itself is very low quality (pilot holes missing or not aligning, screw threads spinning as holes made to big) the instructions recommend I should sand down the rough edges myself (this should be done at the factory). This company doesnβt make anything they simply sell factory outlet products so donβt expect any help if things arenβt right first time.
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Nicola Mobbs β β β β β
Such a lovely company to order from! So many beautiful products and the customer service is fab. Whenever Iβve had a question or query theyβve always got back to me straight away! And always good to give advice for product recommendations!
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Katarzyna Chodakowska-Malkiewicz β ββββ
It's been over a week and I still have no information where is my missing item! Customer service is just appalling, for over a week I have had the same copy/paste useless and disrespectful response from 2 of their advisors! I regret placing order with this scam company but luckily my missing item was just 5Β£ worth
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Eilatan β ββββ
Price is ok but the processing time is way too long, order place on Dec 5th but no update for dispatch information since thenβ¦ I cancel the order on Dec 9th as that is way longer than the advertised due date! Wait 4days for nothing!!! Thatβs waste of my time. Better buy from Amazon, higher price but seldom failed for delivery! Hope that I can get my money back on Time!
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Nicole Beale β β β β β
Yes Bebe is my go to place for high quality gifts for families. Delivery is always reasonable and items arrive well-packaged and in good time. I know that I'll always find something special for our toddler. The books selection is beautifully curated. Highly recommend.
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Aimee W β β β β β
My favourite online shop! A wonderful selection of beautiful toys, books and lots more. customer service is absolutely brilliant. The website has a great chat feature, where you can ask any questions about stock, staff are always quick to reply or find out for you. Delivered Items are always well packaged. Also offer free delivery for items over Β£30 which I think is fantastic! Love this online shop.
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Simone Cassell β β β β β
Where to start?? Amazingly beautiful, ethical products at great prices. We love Yes Bebe in our house and shop there as much as possible for gifts, toys and books. There choice of books is huge and we love the various Subscription services on offer as well as the mystery boxes. Thank you so much for all of your hard work in sourcing fab products - the great customer service team - Charlotte, Katie and Beth. The warehouse team who work hard to pack our wonderful parcels with special thanks to Sarah for the fab jokes T loves them! Keep up the amazing work guys. We love you!
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FAQs
What is the phone number of Yes Bebe?
You can contact Yes Bebe at +44 20 8123 8234
How can I get to Yes Bebe?
You can find directions to Yes Bebe by following this map link