Love this place me and the kids go up every week on our big walk stop off have a drink and a treat which are very nice highly recommend very pleasant owners i love supporting small family run businesses and this is one of them keep.up.the great work guys
Possibly the worst experience I've had in a cafe. To begin with, the bloke behind the counter must have been high off his face, he was being very argumentative with customers but also passive aggressively pointing out he had a lot of orders and that anything we wanted to order would have to wait. He then brought our drinks outside (in glass cups when we asked for them to go) and placed not even half of the tray on the table, resulting in the tray of coffee's falling all over the floor and my childs bike. He then proceeded to storm off like a sulking child causing the drinks to fall again. We decided that after waiting 20+ minutes for 3 coffees and the fact he poured them all over the floor, we would just get a refund and go elsewhere. I've still not received a refund to date so will be paying a visit when next open to address the matter. Hopefully he's calmed down a bit now....PERHAPS CONSIDER SOME ANGER MANAGEMENT CLASSES YOUNG SIR.
It all comes down to the cake - and it was excellent. :-D (I liked the quirky Dr Who figures on the counter too.)
Amazing coffees and cakes.. Friendly service. Lots of seating both inside and outside to enjoy the lovely views. 100% recommend.
We were a party of 7. The owner, on the phone when I went in, didn’t turn round to acknowledge me. I asked if dogs were allowed and wasn’t sure she was talking to me or on her phone, so asked again; she turned shouting Yes! We all commented how our bacon sandwiches were poor, small amount of overcooked bacon and dry rolls. Coffees and hot chocolates weak and quite tasteless. Very disappointing and just plain rudeness from the owner. Also at my previous visit last year, I comforted the distressed daughter of the owner, after witnessing the loud, verbal abuse coming from her (the owner).
On behalf of my mother - Not recommended for vegetarians. Sandwiches are made up fresh so I asked if I could just have a cheese sandwich as I’m vegetarian and cheese and ham was an option. I was told if I was a non meat eater I should go somewhere else. I was with my grandson (age 4) at the time who also wanted a cheese sandwich but she told him he the same thing. Overall very rude and not accommodating.
I would strongly recommend everyone to STAY AWAY from this place. We purchased drinks, I naively assumed the biscuits on the worktop were complimentary so took one. We sat outside in the sun, parsol up as my friend was trying to avoid further sunburn on her face. A mature female approached the table, pulled the parasol down then brusquely spoke stating the parsol would fly away. She then added she thought I was rude for taking a biscuit which was meant for coffee drinkers (I had tea). We were in absolute disbelieve with the blunt and harsh manner this female had spoken to us in. She is rude, abrupt and down right repulsive. It would of made sense to address the matter in an adult and calm way but she's evidently incapable of this. Instead she childishly growled and scurried off back into the shop. I hope she receives the help she clearly needs. I reluctantly leave 1 star on this review as there is no option to rate zero stars.
Very nice place. The two ladies served us even though they were just closing. Very dog friendly, they made a fuss of our JRT. Coffee was very good and the cakes looked lovely.
As a regular of the outstanding Old Glen House pub next door (great pub, people, pies) I thought I would give this little cafe a try. My experiences have varied. Cakes are homemade but we tried three and two were dry or stale. I popped by to give it another try as the pub was closed. I walked up to the door with my dog and the female owner closed the door on me. I then knocked and asked if the café was open. The older female owner who was busy unpacking boxes near the counter seemed really annoyed and then rudely said 'thats what the sign says, doesn't it'. I may have caught them at bad time, but I'll not go back. Try the pub instead. Always welcoming.
The Old Glen Tearooms is located at Prod Ln, Baildon, Bradford BD17 5BN, UK
You can contact The Old Glen Tearooms at +44 7908 408062
You can find directions to The Old Glen Tearooms by following this map link