Costa Coffee Drive Thru Internet Cafe in Coventry, Binley Woods

Reviews

1. Ian Whiting ★★★★★

   Popped in for a meet up, had a nice Black Forest coffee and a cake. Staff polite and welcoming

   almost 9 months ago
2. Jason Cooke ★★★★☆

   Friendly staff, indeed some of the friendliest team I've seen in any coffee shop for a while. Some other high street brands seem to actively find ways to make your day miserable, but here at this Costa, the staff are happy to serve, the tables are cleaned quickly and the coffee and food options are as expected.

   almost 9 months ago
3. patrick coleman ★★★★★

   The best costa have been in great friendly staff who remember my order clean place nice seating

   almost 10 months ago

1. Rachel Cullip ★★★★☆

   The only reason I haven't given 5 stars is down to the cost...I had 40% off food and with that still only had £5 change from £20 for two small drinks and two sandwiches!! Anyway...had hot chocolate and black forest hot chocolate... really impressed with the black forest as that is what it actually tasted like! Then we also had the bacon, brie and cranberry panini which was super tasty and the turkey, bacon, stuffing and cranberry cheesy sandwich... again really tasty. So other than cost I highly recommend. Staff were really friendly and helpful too.

   almost 2 years ago
2. Simon Baxter ★★★★★

   Good service, prompt coffee will use again :)

   almost 3 years ago
3. Sophie ★★★★☆

   Overall good service but differing quality of drinks sometimes cold and sometimes too strong

   almost 3 years ago

1. Raminta Lenzbergaite ★☆☆☆☆

   Was served by Fahima. We asked for 2 Maple Hazel iced lattes with light dairy swirl. At no point there was a mention of no availability of cold drink and they just handed the same drink in hot variety. When questioned about this she laughed at us and said we ran out of ice thus couldn’t made this drink. There was no apology or something of this sort, just laughing and saying’what do you want me to do’. I used free drinks voucher and she said she can’t refund it and once again repeated ‘what do you want me to do?’. The worst experience ever

   almost 3 years ago
2. Beatris Stoeva ★☆☆☆☆

   If I could leave one star I would I live across the road in Binnley Woods Village I visit this costa regularly they usually always mess up at least one part of our order the size will be wrong the milk or they will give us one drink when we as for two. All this aside I literally just visited the store 2 min ago I asked for 2 Maple Hazel Iced lates with a lift dairy swirl I got almost this I got the hot variety when I told them this is not what I ordered a woman called Fahima shouted at me that they do do a cold variety of this drink and I couldn’t have ordered this over the speaker. When I said you do have it as it’s on the poster in the drive trough she proceeded to shout at me as her other two colleges gathered behind her literally laughing at us going you couldn’t have ordered it as we don’t have it at the moment and they would have told you over the speaker. When I told her no one told us over the speaker and this is not what we want to drink and that the girl with the headset is right there and she can ask her the girl with the headset bursted out laughing and walked off. Fahima then lowered the tray with the hot drinks and told us there is nothing she can do about it. We asked for our beans back as we paid using our loyalties points she said she can’t do this I asked for a manger she told me she is the manager and these are the rules whilst one of the other girls was still behind her laughing at us. I have never experienced such poor service these girls where literally insulting customers and laughing at their faces and had no shame. This really ruined my weekend and I don’t think I will ever visit this costa again just a joke this place I can’t believe how rude they were.

   almost 3 years ago
3. Jason Fahy ★★★★★

   Have not used the drive thru, but have sat in many times. Service can be a little slow, but staff are nice and its clean and tidy with a good atmosphere.

   almost 3 years ago

FAQs