I was treated by Dr Shahjahaan. Amazing service. I went for a number of issues. I was given honest advice where I can financially manage treatment cost in a more realistic way and only do treatments which i can manage financially. The tretments have resolved my dental issues. Very happy with the service
After many, many years of enduring gum recession, bone loss, loose and crooked teeth, I decided to try and have a smile I’d be happy with. I went for full dentures with implants and naturally I was both nervous and apprehensive about it. But right from the start, my treatment was carried out professionally, with care and attention to detail from Ketan, including a clear plan for the procedure. The process was long, over 6 months, but I never had any problems. The result? Amazing! Simply amazing! I can’t get over how good my teeth look! My friends and family have commented on how natural my smile is and how real my teeth look. Everything is just perfect and I’m so very happy! I can never thank Ketan and Alanah enough, for what they’ve done for me and how I was treated and looked after. I have a wonderful, natural smile and I have my confidence back! Thank you so much to everyone at My Dentist!
I had an emergency appointment via 111 and was referred to My Dentist in Broad Street, Halifax. Dr Asad Shah and Emily both greeted me. They were both so professional and very attentive. Emily was lovely and was supportive towards her dentist. Emily was so approachable and supportive throughout the entire appointment. She made sure to ask me if I was okay at all times. Dr Asad was beyond exceptional, he was very informative and he talked me through pretty much every stage of the procedure. He was very gentle in his nature and ensured I was comfortable and happy throughout the whole procedure. He explained throughly each and every step of the treatments he used on me. I was very impressed with his work ethics and it just demonstrated how he values his patients with a great deal of integrity and kindness. His reassurance was so comforting and I felt at ease the whole time. It was such a painful procedure and the process felt gruelling- however, he did such a fantastic job of calming me down and allowing me to breathe when required. He took so much consideration in the fact that I am a Chronic ITP patient and it could Farley be so complex for me if the appropriate measures weren’t put into place. Thank you Dr Asad and Emily. Regards NNKB
Visited for an emergency appointment with my 8 year old adhd and autistic son…. We were seen by Aftab and emma. After a previous difficult dentist visit at a different place, Aftab and emma couldn’t have been more welcoming and calming for us both. Really impressed with their service and friendly manner. Thanks so much to both of you
Shocking service, complete lack of information given by staff. I made an appointment to see a dentist for urgent issues cost £75, for check up. Prescription for antibiotics. I needed another prescription as first wasn't enough to clear infection. Called in to practice to be told dentist only works Wednesday. If i saw another it would cost me another £75. I called following Wednesday dentist wasn't there. Also no prescription. I told reception staff I will call the following Wednesday similar time due to work commitments. Was informed that would be OK. The following Wednesday no dentist no prescription. This receptionist at least informed me that my particular dentist only works Wednesday mornings. But would put a request for a prescription. I finally get a phone call to say prescription is ready. At a further cost of £15 to write a prescription. So I now have to find another dentist. By the time I actually get to have work done on my tooth I will have paid close to £200. If I'd have been informed at the beginning about my dentist limited time scale I would have never used them. Mydentists incompetence has cost me a lot of money. And left me going weeks with an infected tooth. Shocking service.
Been on hold for over half an hour 3 days in row on my lunch breaks but no answer. Will have to pop in which i am dreading due to the last time I visited the practice the keyholder reception staff member (who turned up after 9am and let the large group of people waiting outside in - my appointment was at 9) was incredibly rude, tried to charge me for services i had already paid for and spoke over me when I tried to explain this. Disappointed after how good Leeds is! I feel so sorry for the other hard working staff who were all fantastic let down by this person and the phones been ignored!
I have been a patient at this practise for around 30 years in its various guises. Having phoned numerous times over the past few years for a check up and being told we aren't seeing people for check ups because of covid, we will contact you when you can come for a check up. I phoned again today despite not hearing anything (thinking surely they will now see me) only to be refused as they have decided to remove me as a patient because I have not been to see them for 3 years. How ridiculous! They did say that they sent a letter to inform me although the rest of their communication had always been by email and text. I have never received a letter. So they obviously weren't making enough money from me anymore so let's get rid. Pure greed.
Fantastic Service. The dentist was great, really caring and a good job done. I am an NHS patient, so this service is not based on the cost of the treatment. All the staff are really friendly and accommodating. There is a bit of a wait to get through on the phone but it is a busy practice. Highly recommended.
Would like to thank my dentist for the fast and professional way that I was treated. I phoned the practice at 9am in need of advice. I was offered an appointment at 2pm the same day. I was seen by Sarah Wiseman who dealt with the issue in a most caring manner. Thanks very much for getting me out of pain. Yours Mrs Pamela Mackenzie
The vibe here is different now it's transferred from Clare Road, feels like a corporate money making franchise. I was in the chair less the 2mins before I was told I need a filling, my old dentist hadn't moved to my dentist so I have been assigned a new one. I agreed but will be monitoring advice on my next check up before agreeing to anymore treatment. I experienced the same issues with booking an appointment, took me a good few attempts, the staff are friendly. If it wasn't such a struggle to sign up to a different dentist I would move.
mydentist, Broad Street Plaza, Halifax is located at 6 Broad St, Broad St Plaza, Halifax HX1 1UX, UK
You can contact mydentist, Broad Street Plaza, Halifax at +44 1422 416722
You can find directions to mydentist, Broad Street Plaza, Halifax by following this map link