Car broke down on the Tuesday evening, rang them Wednesday morning and the car was back about Thursday lunchtime with the clutch replaced. Friendly, helpful, knowledgeable and upfront with quotes. Good, honest mechanics
We called Weavers at 1pm today because something had snapped on our car. We took it straight down and had it fixed and got it back at 5:45pm this evening. EXCELLENT SERVICE! Reliable and honest always! 100% recommend and won't go anywhere else!
I've been coming to this garage for years and it's the only garage that I trust. Always honest and they once helped me out at very short notice, two hours before they shut for Christmas. I wouldn't go anywhere else.
I took my ford fiesta in today for an MOT, I hadn’t pre booked but they had space. The receptionist lady was lovely, and I spoke to two other gentlemen who were helping around and who had explained the advisories on my car. The processes was quick and easy, even though they looked busy. As a young woman who’s been to other garages, I felt comfortable here and I wasn’t spoken down to, which is really important. I saw the other review where the gentlemen said that the car should have come back in a cleaner state, the garage had obviously taken the criticism on board as the seatbelts in my car were buckled and there was no mud or dirt around. - although this doesn’t matter to me, it’s nice to see an attempt. Overall a great experience and I will definitely go back.
Took my car for a service at Weavers, and when I picked the car up it was flashing a warning light which was not there when I took it in. I explained the situation and they took the car back with no quibble, but were unable to resolve the fault after five days. To be fair they gave me a portion of the cost of the service back, and I genuinely believe that the mechanic (Craig) did everything in his knowledge to try and fix it, but the issues I have with my experience are as follows: 1) Why did no-one notice the warning light flashing? To provide full context I had mentioned to the garage that the car does occasionally show a (different) fault warning, but someone should have at least checked with me that this fault light was not unexpected before leaving a nasty surprise for me! 2) I did not feel that the communication from the garage was adequate. Insufficient updates, and I had to do all of the chasing, and on several occasion was unable to get in touch by phone, leaving me with no choice to go to the garage in person for an update, which involved a walk as they had my car! 3) On one occasion I was advised that the mechanic would be returning my car to the address where it is stored. The expected time came and went and I called the garage. I wanted to confirm that they had the correct address. Not only did the receptionist not have any update on the car, she also had no idea where it was, and when I asked her to confirm the address, she admitted that she had lost it! 4) Although not filthy, the car could have been returned in a cleaner state. I saw no evidence of plastic seat covers being used, and the mats were soiled when the car was returned to me. To re-iterate, I understand and accept that the issues with the car may not have been a direct result of anything the garage did, and I acknowledge the discount that they gave for the work they had done, but I feel there is serious room for improvement here in terms of communication and customer service if this business is to maintain a good level of consumer confidence. The above is a 100% honest and accurate account of my experience.
I had been let down by another garage who cancelled my booking and weavers agreed for me to bring my car in on the day as they had also had some space freed up. They sorted everything within a couple of hours. Excellent service. Fully recommend.
I cannot recommend highly enough. The work carried out was absolutely brilliant. Amazing customer service. I find it difficult dealing with car issues and they made it as easy as possible for me. I've already booked in for my MOT and (when it's due) I'll be having my car service with weavers too!
Had a noise coming from the drivers side rear and took it into Weavers to see if they could book me in to check it out, but they took it for a test drive and put it straight on to the car lift to check the underside and found a shock had gone. Dave said they could do it there and then and would take around one hour. Within the hour a call came to say the car was ready. I shall most certainly be using them again for all my services and MOT. Was very very impressed with the service and the way I was treated.well done to all at weavers and look forward to dealing with you in the future. Fantastic.
We have been using Weavers for both our vehicles for the last 5 years (one was maintained there to a high standard by the previous business owner). We have found them to be reliable, helpful, trustworthy, and good value. I am happy to given them a full recommendation based on our experience.
A great honest and knowledgeable business. I have been using them for a number of years now and wouldn't go anywhere else! For usual car repairs, technical diagnostics and a recent replacement engine they have always come up trumps! I have recommended Weavers to many of my friends & family who have been just as impressed with their service. Keep up the great work Guys!
Weavers Garage Ltd is located at 4 Oakland Rd, Leicester LE2 6AN, UK
You can contact Weavers Garage Ltd at +44 116 270 1508
You can find directions to Weavers Garage Ltd by following this map link