Travis Perkins Brighouse Brighouse

Reviews

1. Keith Warren-Ellis ★★★★★

   First class service and friendly help staff. A must visit.

   almost 10 months ago
2. Philip Craighan ★★★★★

   Great service and friendly helpful staff.

   1 year ago
3. Phil Brady ★★★★★

   Excellent customer service,very knowledgeable and friendly.Proffesional and attentive they all deserve a wage increase.Would recommend.

   almost 3 years ago

1. ted mcann ★★★★★

   TPs in Brighouse Is a great builders yard.

   almost 3 years ago
2. Matthew Cadman ★★★★★

   Great branch, great offering, always willing help, with first class staff

   almost 4 years ago
3. Bob Mitchell ★★★★★

   Always very friendly and helpful, I don't go anywhere else for my DIY requirements

   almost 4 years ago

1. Tony Farrar ★★★★★

   Wickes b+w and jewson were out of stock of what i wanted tried Travis Perkins Ordered online picked up an hour later very friendly + got help loading my car can't fault it will definitely go again

   almost 5 years ago
2. Carol Crowther ★☆☆☆☆

   Went in to buy a lintel - wasn’t asked whether I wanted to pay cash or put it on my account. Assistant assumed I wanted to put the item on account despite me waving my bank card around. He printed an invoice showing the charge on my to account. I told him I wanted to pay cash. After much sighing and obvious irritation on his part he marked the invoice “cancelled” and assured me he would deal with it later that day. He then took it to the managers desk and forgot all about it. I re- iterated that I did not want this item to appear on my account. He assured me he would deal with that day. One week later, I received an invoice showing the amount for the lintel. No surprise there ! I immediately rang and the assistant who had served me answered the phone. No problem he would sort it out immediately and would ring me back to confirm he had done so. At that point I drove to to tp. The assistant, who couldn’t hide quick enough, said he was dealing with it. Looked to me like he was standing there doing nothing. The manager (?) said he would deal with it there and then issued a credit note for a returned item. No apology from the assistant who seemed to feel the mistake was mine rather than his. No apology for failing to ring me back - it was obvious from his attitude that he had no intention of ever ringing back. A very superficial apology from the manager (?) and no sign of a reprimand for a totally unhelpful and indifferent member of staff.

   more 7 years ago

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