📍 3 Commercial Street, Risca, Newport NP11 6AW
📍 Address: 3 Commercial Street, Risca, Newport NP11 6AW, United Kingdom
📞 Phone: +44 1633 740374
🌐 Website: riscadentalpractice.co.uk
Had a toothache for over 3 weeks when to Risca dental practice and they was so kind and welcoming and put me at ease straight away they are fantastic at their jobs so it's five stars from me
Given my age, l have used numerous dental practices in both Wales and England. Risca Dental Practice is without a doubt the best practice l have ever been a patient of. All the staff from the front desk to the dentists are kind and professional and have met my needs without fail. At a time when many people are struggling to find a NHS Dentist, I am very fortunate to be a patient with them.
Joanna and Namrah were both lovely in my appointment. Very professional and calm in their jobs. Best dentist I've been to
Had a fantastic experience with Dr Joanna Smith - she and the nurses always put me at ease, very friendly and explained everything thoroughly! I've always been anxious about dental appointments but my experiences here make me feel welcome!
I pretty much petrified of the dentists and have put off going for a good few years. I visited the clinic last week and was treated by Dr Joanna Smith and nurse Namrah who immediately put me at ease with chat and by carefully explaining what they were doing. The whole clinic is warm, clean and welcoming and the receptionists were very friendly and patient. I would highly recommend this clinic and look forward to my next check up.
I have been scared of dentist for a long time .6 years ago was my last visit to a dentist, I was accepted at Risca dental practice and was very frightened to go to my appointment. I attended and was put at ease straight away. I have had fillings and a tooth extraction and can honestly say it was a good experience lovely staff and never felt a thing.
Dropped in to see if I could get an appointment to fix a cracked filling - was seen there and then, sorted!! Great service, staff were lovely and helpful, can't ask for more.
I called the practice during covid and had some telephone advice with a Dentist which worked for me and then no problems for a while until a few days ago . I was not informed that I had to make appointments for check ups and had assumed that I would receive a letter to go for a checkup . I had assumed that because of Covid and there would be a backlog .No one informed me otherwise .A few days ago I had an Abscess and was in agony I called my Dentist .Well I say my Dentist as no they had removed me .I was told that they didn't call you or text or send letters now for check ups . However my son who is in the same Practice did receive a text asking him to go for a checkup. This has really really upset me. So just be aware that this could happen to anyone. Not a nice feeling ..Whilst I am glad that they are continuing to look after my sons teeth I feel really let down by them at the practice and I haven't done anything wrong . If I had been informed I need to make appointments I would of done so . It's really added to the stress of being so poorly.
Cannot get through by telephone! You wait on the line after all the information is spewed out, only to be told to ring back later! No email address either. Trying to cancel an appointment properly, to avoid being fined, or struck off and now have to resort to good old fashioned Royal Mail!
Had a really bad experience. Had an appointment for emergency there. I suffer with ptsd so I get really nervous and anxious. Told them this beforehand. Once there I had the sense that they didn't want me there to begin with. I felt super awkward and couldn't wait to get out of there. Receptionist was nice, whoever gave me treatment needs to work on her people skills. Very appalling. Writing this 3 months later as I went to another dentist for a second opinion as my issue was not fixed. I would avoid these personally
Risca Dental Practice is located at 3 Commercial Street, Risca, Newport NP11 6AW, United Kingdom
You can contact Risca Dental Practice at +44 1633 740374
You can find directions to Risca Dental Practice by following this map link
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