Today I went to Lidl 7pm o’clock o get very bad experience with security he was very rude nd not good behave my son he is 9 year old he being rude with him nd he said this is not training cemetery because my son like to do things nd I appreciate him but not my son any falt fault is in Lidl system always error on system I face many time I stand in queue but he said I will help u please come on cash counter I seen him with rude behaviour with other client nd with staff as well because of him I m not agree to this behaviour nd avoide Lidl for next time because of him he has not right to talk this way in public my son just 9 year old he fill he insult him on public .the guy talking method are very bed bd I think he doesn’t like to do job proper because he argue with manager as well I m seen him I don’t know his name but I recognise him very well shift at today 7 o’clock with some hair nd beard I m not happy with this incident if staff like this Lidl plus lost customer I m customer last 3 years but not now this Lidl is near by gipsy lane
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Reviews
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krishna sheth ★☆☆☆☆
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jigar patel ★☆☆☆☆
Date: 1st November 2025 Location: Lidl – Gypsy Lane, Leicester Absolutely disgusting experience today! I have been a regular customer at this Lidl for a long time, but after what happened tonight, I will never come back again. Around 9:50 PM, me and my friend went in just to grab a few things – oranges, milk, and yogurt. We used self-checkout, like we always do. I paid at till 1, and my friend paid at till 3. Everything was done properly and paid by card. When we were leaving, a lady near the exit (who was clearly more interested in her mobile phone than her job) suddenly stopped us and rudely asked if we had paid. I told her yes — we use the tills regularly and we know how to do it fast. Then, as we got into the car and started to leave, the security guard ran after us and stopped our car, asking to see receipts — as if we were thieves! I showed him my digital receipt, and only then he realized we had paid and even said “sorry.” But by then the damage was done — we were humiliated for no reason. It’s the staff’s responsibility to pay attention, not to be on their phones and then accuse customers who did nothing wrong. This was completely unprofessional and insulting. I have supported Lidl for a long time, but this experience has completely changed my opinion. From now on, I’ll take my business to Aldi, where at least customers are treated with basic respect. LIDL – SHAME ON YOU! Train your staff to do their job properly instead of wasting customers’ time and accusing honest people.
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G B ★★★★★
Best store of Uk Amazing quality, affordable prices . Most helpful and polite staff . I am a frequent visitor at gipsy lane branch. So happy to have a store like Lidl around us. Most satisfying thing is you don’t have to go else where , everything possible thing u name it is available at Lidl store. Warm regards Gurmit
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Kwame Eghan ★★★★★
I’m a regular visitor to the store and I’d like to point out the excellent customer service I get from Cainen. He always makes sure that customers are served in a fast and orderly pattern and is always quick to help me and other customers. He carried the same positive attitude to the Lidl branch on Loughborough road. I would say that Lidl has many repeat customers because of him. Thank you, Sir!
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Jacqueline Bray ★★★★★
Convenient but a messy place where people just drop things and just putting items back in wrong place
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Hardik Miyani ★★★★★
Best cheapest place to buy daily needs!! Must go!
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Anthony Hinton ★★★★★
Always nice to pop into Lidl,you can find thing's you just can't get anywhere else,keep it up Lidl ,
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Riyaz Jasat ★★★★★
Almond croissants from here are amazing. The self service checkout tills make life easy if in a hurry also. Easy parking facilities too
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6 P's Productions ★★★★★
I was served by Sean today at the till who was very helpful telling me about the Lidl app and the savings I could make. Because I was his last customer at the till he said that he would scan the items at my pace so that I could bag my items at the till without any rush to do so. We'll done Sean and thank you.
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FAQs
What is the address of Lidl?
Lidl is located at 118 Gipsy Ln, Leicester LE4 6RG, UK
What is the phone number of Lidl?
You can contact Lidl at +44 800 977 7766
How can I get to Lidl?
You can find directions to Lidl by following this map link