Marks and Spencer

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Reviews

1. Stuart Wood ★☆☆☆☆

   Trying to use the self checkout on Friday 12th December, wouldn’t work , the girl/woman came over to reset it while texting on her phone, reset it then walked away , didn’t work again , I said it’s gone again , she was to engrossed in her mobile phone to take any notice, I walked out, she clearly wasn’t interested in your customers.

   almost 2 months ago
2. Maxi ★★★★★

   Really good Customer Service from Johanna 14/12/2024 at Coventry Hospital I had an issue instore and she resolved very professionally and was calm and polite throughout the process.

   1 year ago
3. Richard marrs ★★★☆☆

   Expect to pay extra for decent food. I paid for my purchase at the counter. The assistant managed to serve me without a please or a thank you....just £4.50. Didn’t even make eye contact

   almost 2 years ago

1. TCampbell36 ★★★☆☆

   There used to be more vegan foods and too many have soy in. I can buy lots of food for other family members. M&S used to train their staff to a high standard but I’m finding customer service is sadly poor. No cheerful greeting or good manners.

   almost 2 years ago
2. P H ★★★★★

   I always go to this m&s because it’s at work so it’s just convient. Today I went over at 6:22 Saturday 25th march and realised they were closing at 6:25 today. The man let me in anyway and just said to be quick and when I got to the till he was just so lovely just such a kind person. I wish I knew his name but I just know it’s a man who was working at half 6 saturday 25th March. he was just the type of person that you automatically get good vibes from and can just tell he’s such a kind hearted person, he deserves a pay rise m&s.

   almost 2 years ago
3. Kshe ★★★☆☆

   Found it okay however only there to get sandwiches and limited food items as it is inside Cov and Warks hospital

   almost 4 years ago

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