1 working checkout and about 8 self checkouts accepting card only. I wasn't going to pull my card out for a £1.30 purchase. Show some respect to senior people.
Went into Tesco Express CF11 9AN today. They’ve got the Easter veg deal on—35p each for a selection of vegetables, which is great. However, I noticed a misleading setup with the potatoes. Someone in-store had placed multiple 2kg bags of potatoes in two separate locations, directly above signage showing the 35p price. The problem? That 35p price is only for the 1.25kg bags, not the 2kg ones—which cost more and will scan at the higher price at checkout. I raised this with a staff member, pointing out that an unsuspecting customer—especially an elderly person or someone not paying close attention—might be misled and end up overpaying, thinking they were getting the deal. This kind of “mistake” has happened too many times for it to be brushed off as a simple shelf-filler error. Whether it’s negligence or intentional, the responsibility lies with the store manager. Either they’re not checking what's happening in their store, or worse, they're instructing staff to position items in a way that misleads customers. Shame on the management of this store for allowing this. Customers deserve transparency, not tricks!
Still showing as an Evri parcel shop but went to take a parcel with a printed label on as their Evri label printer seems to always be broken… or damaged and now they’ve said they don’t accept the parcels anymore. So I made my way out in the pouring down rain, soaked through head to toe like a drenched rat to be told “no we haven’t done for a while we’re still on the website but you need to look elsewhere” But on a positive note I Always go here. Great value of prices and options of food. Sometimes hit and miss with stock levels however.
Avoid this place if in a rush for all those paying in cash, buying vapes or tobacco or need an ID check when buying alcohol. If you don't have a card for the no cash self service, be prepared to wait around. I'm tired of popping in to this Tesco to find one person serving at the Customer Service and a queue ten deep. Customer Service indeed...
Staff has always been lovely and helpful, generally has everything I need. It's more expensive than a "proper" supermarket but, to be honest, I'm grateful to have something so close to home where I can grab whatever I'm wanting for. Been a customer for six months and never had any cause for complaint or concern - excepting the occasional heckler they let try to sell some charitable cause to you on your way out.
Prices continue to creep up and jump up in places by 30 to 50p per item. Shop carefully, try Home Bargain first is my advice
Little bit crowded almost all day, quite a big choice of goods, prices average
Visited today and I’d been having a really tough day but Izzy at the tobacco counter was really lovely and made me genuinely smile:) thank you
Do go here at least 3 times a week & use it instead of convenience stores in the area,the service is much better than it was a while ago & staff seem more interested these days.The prices are a bit hit & miss even if you do have a club card.The overall selection of goods could be better,but the reduction area I do find useful on many occasion. Self scan is card only but cash payments can be made on the till & the kiosk.
I'm in this store almost everyday, this morning I didn't have my mask on me. I asked member of staff for a disposal one and l'm been told l have to pay for it. I believe they should always have masks available free for people like me who genuinely forget his mask. I was disappointed because l had to go back home to get one. I know other big shop they do offer you free mask if you don't have one
Tesco Express is located at Tesco Stores Ltd, 255-257 Cowbridge Rd E, Cardiff CF11 9AN, UK
You can contact Tesco Express at +44 345 677 9134
You can find directions to Tesco Express by following this map link