Willenhall Primary Care Centre

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Reviews

1. Kazzie Hughes ★★★★★

   Been coming to this Doctors Surgery for nearly 12 years now & I can't fault them at all. Jenny in Reception is great with sorting out any questions my family & I have. & we only ever see Dr Helen. She's great with my sen son & he feels totally at ease with. She always helps with all our medical needs. I'm disabled & i do prefer over the telephone appointments. We've never had to wait long for appointments either. We would never go anywhere else. 5☆

   almost 9 months ago
2. Marylyn “MG” Gwaze ★☆☆☆☆

   Went to see the dentist surgery with my 6 year old son and 14 year old daughter . Received good service and finished my appointment. My 6 year old couldn’t hold on to go to the toilet and needed it urgently. Very lovely Ladies at the reception said the toilets were at the medical centre next door. Went there and meet one of the staff members who were very rude at the reception, Anna. Who sarcastically laughed and rudely announced that the toilets were only available for their patients only, despite me saying it was an emergency for my 6 year old son who couldn’t hold it any more and even said so himself in front of her. She still refused and said the dentist has a toilet laughing with her colleague. There were three toilets which should be available for all patient in the building. Why are there locked and not even open for children? I found this situation absurd and Anna was not even considerate of a child in front of her. Even my kids were shocked and imagine your own children saying to you mami this lady is very rude and you as an adult keeping your calm in front of them. RIDICULOUS

   almost 10 months ago
3. Vida Okyere ★★★★★

   The doctors are truly outstanding. Dr Sarah is incredibly sweet, and if I could give them more stars, I absolutely would—without hesitation!

   1 year ago

1. Sónia Oliveira ★☆☆☆☆

   Not the best GP always in need off doctors and now they send you to other places because they don't work whit eyes but they are GP they numbers they recommend to you don't even work behind horrible they aren't taking care off they people awful feeling

   almost 3 years ago
2. Harry Stonton ★★★★☆

   The majority of GPs at this surgery are excellent - I've had an excellent experience with all of them, feeling listened to and my needs addressed promptly. The exception to this is Dr Ahmed, who unfortunately always leaves me with the feeling of being dismissed - I would not personally recommend seeing him, but YMMV. As for getting appointments there is a knack to it: call at 8:30 in the morning to get in the queue for an appointment that day. Otherwise, if you don't need an urgent appointment simply use an app (e.g. the NHS app), link it with the surgery, and book an advanced appointment - which includes out-of-hours appointments.

   almost 3 years ago
3. Gaby Skingle ★★★★☆

   Had issues with daughters milk at pharmacy and doctors not only changed her prescription out of hours due to being closed on the weekend but hand delivered it to the house so she could get prescription in on Saturday. Nurses and doctors seen for either myself or daughters have been good and polite.

   almost 3 years ago

1. Name Redacted ★★★★★

   Yes, there's always a queue when you phone but at least the message tells you where you are in the queue. That way you know if you can leave it ringing while you do something else for 5 minutes. I've been really impressed with this GP surgery. They've sorted out medication kerfuffle without me having to do much at all, and they've seen me on an urgent basis and been very nice about it all. If you ring on Monday morning you will wait ages on the phone and probably can't be seen that day, but that's the case for all GP practices now unfortunately.

   almost 4 years ago

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