Boots Pharmacy Bradford

Reviews

1. Mohsin Baig ★☆☆☆☆

   Required assistance under the Pharmacy First scheme…waited in line to be told after 20 mins that there is a fairly long wait to see the pharmacist as others are already waiting (there wasn’t anyone). After another 10 mins the dispenser walked over to tell me i wont be seen as the pharmacist doesnt have time. Bear in mind there was 1.5 hours to closing time at this point. After spending literally thousands of pounds here (im sure you can find my name and address in your system) i am disgusted to be treated like this. Please employ people that dont just punch the clock and aim to hoodwink your regular customers. If providing this service is tiresome then this needs to be taken up with the government who set this service up. If some of these individuals got paid for work they actually do vs what they get paid, I wonder how they would survive.

   almost 7 months ago
2. Chris Eccleston ★★★★★

   Would like to give a SHOUT OUT !!!!To your member of staff Gary who served me and my wife in the fragrance department this morning ,Absoutley fantastic customer service very knowledgable about products and there was no pressure from him to buy anything his whole demeanor from beginning to end was nother more than fantastic a true proffesional...Make him store manager he would be great ..cheers chris n kel

   almost 7 months ago
3. Juwayreeyah Arshad ★☆☆☆☆

   Getting screamed at by the lady on the till becasue they only accepting cash today as their card machines are all down. Not the customers problem make it more clear by putting signs up if the card machine is not working . The short blonde hair lady needs to calm down.horrible customer service from her . It seems as though she has done the same to other customers as there are many bad reviews about her ..I want a voucher or something as compensation because being screamed at was not a nice feeling at all.

   almost 7 months ago

1. K M ★☆☆☆☆

   Witnessed a shop assistant on self scans being very rude to an elderly gentleman. This shop assistant was serving a lady at the til, this gentleman was waiting behind. Out of the blue she extremely rudely said to the gentleman that he should stop waiting for the til and use the self scans as she is too busy to serve customers. This was an unprovoked ‘response’ to a gentleman quietly waiting in the queue? Also me and this gentleman were the only people at the pay desk, how can she say she is too busy? Regardless thats no way to speak to a customer. He said he didn’t know how to use them. The assistant exclaimed that he needed to use them or what is the point having self scans- she said she won’t serve him. She said this all so rudely I had to intervene and ask her to speak to this gentleman with some respect. She continued to argue with this gentleman who got visibly upset trying to explain he cannot use them and put his items down to leave. At that point I told the gentleman I would scan the items and help him, which I did and he was very grateful. I processed his whole transaction for him, answered his question regarding his boots account and also the items he purchased, luckily I knew about these items. He was saddened by this experience and I was shocked that an employee in a customer facing role would speak to someone so rudely instead of calmly explaining that she is a bit busy right now and maybe offer him some help to use the self scans?! Disgusting behaviour This customer assistant had short blonde hair and was probably in her late 60’s. She said her name was Julie however she had no name badge and this might be a fake name as it was clear I was apalled at her behaviour.

   almost 7 months ago
2. Disha Rahman ★★★★★

   We went to Boots, Forster square today to purchase perfumes, which can take time especially when you're a bit confused with so many options. Georgia from the customer service team was absolutely amazing throughout the process. She was incredibly patient, kind, and professional. She took the time to listen to us, guided us without any pressure, and made the whole experience smooth and enjoyable. Her helpful and friendly attitude truly stood out. Thank you, Georgia, for your outstanding service. You made our visit a great one.

   almost 8 months ago
3. Wahhab Hassan ★☆☆☆☆

   Whats the point in having a telephone if you do not answer it?

   almost 3 years ago

1. Wendy Slater ★★★★★

   So so helpfull and explained. advised. excellent.. very friendly.

   almost 3 years ago
2. Ali Al-Naggar ★★★★★

   Very good

   almost 4 years ago
3. Bawan Bawan ★★★★★

   Great experience, very friendly staff.

   more 7 years ago

1. I A A کۆچەری ★★★★★

   Very friendly staff.. What I like the most about this Boots pharmacy is the long hours opening from 8 am to 12 midnight. Great, keep it going guys.

   more 7 years ago

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