Disappointed this year. We have not been to this hotel for a few years. Previously it's was great. So we decided to come back. Well we were a little disappointed. The rooms were OK, but could do with some updating and repairs. The beds are always comfortable. I definitely would not recommend the pub next door that does the included breakfast!
The room was clean and reasonably equipped but the double bed was two single beds squashed together which were also uncomfortable to sleep on. The staff were nice, friendly, and made it very easy to check in. The location great for going to places around Cardiff but it's a little out the way to get to the city center.
Really conveniently located hotel for the centre of Cardiff, with lovely desk staff who were super friendly and helpful. The room was pretty good but needed a deeper clean. The bed was comfortable and had clean linen on it. There were sockets with an extra USB A port on both sides of the bed. The car park is of a decent size but did fill up by the late evening so I would recommend checking in earlier if you're driving here. The hotel was generally very quiet, with all doors having soft closing hinges - no slamming doors! Overall, I would recommend staying here and will come back here when we are next in Central Cardiff.
Hotel was good , our room was excellent. Shower was brilliant. I think hotel could do with replacing all the carpets . They really look tired . Including our room . Bed was very very comfy. Unfortunately restaurant was total let down. Old, tired and dirty. It looked liked restaurant was left to its own devices. Sticky tables carpets were dire. Chairs were dirty and had liquid marks everywhere. It really wasn’t pleasant experience. We have used premier inn many times before and all our stays were to notch . Company needs to spend some money to bring this gem back to 21st century. Fantastic location let down by tired decor . Restaurant gets 1 star .
We stayed for 2 nights. Staff were very polite and helpful. The room was tidy and like almost every Premier Inn we’ve stayed in but with 1 difference, no air conditioning. The room was extremely hot and almost impossible to sleep in. Outside temperature was 17 degrees centigrade, our room was 29 degrees centigrade. It’s perfect if you’re staying in a cooler month. If you can afford it, it is worth staying in the other Premier Inns or hotel with air conditioning. A small thing that we did find is that the menu for the restaurant was old. My wife and I decided what we were going to order before we went to eat, the item my wife wanted was not on the menu and the prices were higher.
I have visited various Premier Inns all over the country, and this was middle of the pack. The staff at front desk and the associated restaurant next door are all friendly and the food is as expected, but the room felt a bit run down and not up to the standard of other sites we've stayed at. Not bad, but not the best. The main let down was the overflowing bin and rubbish strewn directly outside the door to reception. Seems to me an easy way to improve the the first impression of this Premier Inn would be to address the littering issue and also hoover the reception. Again, really friendly staff and an adequate stay but not living up to the standard of other, more popular sites we've been to. No doubt due to a lack of investment.
Stayed here several times. Good location just outside the city centre, walkable distance depending on the weather but alternatively a short taxi ride. Staff always helpful, rooms have everything you need plus a pub next door for food and drink. Will stay again.
The man on reception was very nice and very hard working the hotel had just this one man on reception so if any one of the 300 plus had someone who needed assistance then you had to ring the bell and wait? Any other hotel has two people on reception? Not up to the usual premier Inn standards, in my experience. Only one big towel in the room and only one toilet roll and no spares, Very good shower and free WI FI and lots free parking. Food was not good. no crispy bacon only soggy bacon and tastily scrambled egg. Warm water for tea?
The location was perfect for me as I was literally working all week on the industrial estate round the corner. Room was lovely and clean and due too lack of standard rooms I got a free upgrade too a premier inn plus which Was lovely. Newly refurbished, nice walk in rainforest shower, and the pub next door serves pretty standard but Good pub grub, mixed grills, double stacked burgers, steaks, etc. Staff were friendly and the room was clean. Would definitely stay again, although it's a bit far from the city centre if your looking too venture into town.
Phoned the day before and spoke to David to update my reservation, no problem whatsoever. Check in handled by same gentleman. On entering our room there was a fan operating to keep it cool, room very clean as expected. Plenty of free parking. Apart from noisey seagulls we had a quiet nights sleep. Would certainly use this hotel again when coming to the cricket
Premier Inn Cardiff City South hotel is located at East Moors Industrial Estate, Keen Rd, Cardiff CF24 5JT, UK
You can contact Premier Inn Cardiff City South hotel at +44 333 777 3982
You can find directions to Premier Inn Cardiff City South hotel by following this map link