Paws In The City, Ealing London

Reviews

1. Mclaren ★★★☆☆

   Quite disappointed to be honest. I had high hope for this place since it's close to my house and has good reviews. However, I don't think the staff here knows how to handle cats properly. I took my cat here for a blood test, but it couldn't be done as the staff here said my cat won't cooperate. My cat has been vaccinated in multiple vet clinics, microchipped, had blood tests, and even travelled across continents on a journey that took over 48hrs. I have NEVER heard from anyone, vet or otherwise, that he's difficult to work with. I took him to another vet later on, which is a 1-hr drive away, and had everything done smoothly. Not even a hiss or a growl. The staff here are nice, I'd give them that, but this is the only vet where my cat allegedly "won't cooperate"

   almost 7 months ago
2. Hadley ★★★★★

   Best vets in Ealing. Everyone who works there are super friendly, and they take such good care of my Golden Retriever whenever we come in for a check up. She’s always very well looked after there and every time we go in for an appointment my dog gets so excited because she knows she’s gonna get lots of pets and treats! They always deliver first class care. Thank you Paws In The City!

   almost 9 months ago
3. Maz Bahceci ★★★★★

   I don’t usually write reviews, but Paws in the City absolutely earned this. Caps had been treated poorly at a local vet in East Sheen and I left feeling pressured and none the wiser. A friend sent me to Paws for a second opinion, and from the first call I felt the difference. The vet took time to listen, reviewed Caps’ history, and explained every step and cost upfront no surprises, no upselling, just options. They were transparent about medication and prescription rules, why checks are needed for safety, and even talked me through choices so I could decide what was best for Caps and my wallet. In the consult they moved slowly and kindly as Caps is a nervous boy and they handled him like their own, with a calm, cat-friendly approach. We left with a clear plan, itemised costs, and a follow-up call the next day to check he was comfortable. Within days Caps was himself again and I finally felt heard and relieved. Five stars for compassion, clarity and proper veterinary care. I wouldn’t hesitate to recommend Paws Ealing to anyone who’s lost confidence elsewhere or wants a thoughtful, transparent vet team that truly puts pets first.

   almost 10 months ago

1. Any gang ★★★★★

   I've been so impressed with Paws in the City! Every vet I’ve seen there always takes the time to clearly explain the treatment plan so I understand exactly what’s going on. I’ve found them to be well priced compared to other vets I’ve used in the past. The staff are absolutely lovely and you can tell they genuinely care and are true animal lovers. Thank you for looking after Holly! Highly recommend!

   1 year ago
2. Jassey Parmar ★★★★★

   Receptionists are courteous and the reception area has been improved with more seating. The vets are kind and quickly diagnosed the issue, with the surgery done effectively. They handled my cat gently and affectionately. We were anxious as he is a senior and we’d had a negative experience with a different vet, but the issue was resolved with expertise and a second opinion was freely available. Only criticism is that it took a long time to book in the actual surgery. My cat has fully recovered from his symptoms and his health has been fully restored. Thank you Paws in the City.

   1 year ago
3. Dinesh Sunny ★★★★★

   I am so grateful to the staff at paws clinic for the excellent care they provided for my dog. From the moment we walked in the door, the receptionist was friendly and welcoming, and the clinic was clean and well-organized. During the appointment, the vet took the time to explain all of the treatment options and answered all of my questions. They also made sure to address any concerns I had about my dog's health. The treatment my dog received was top-notch, and they made sure to follow up with me to check on her progress. I was very impressed with the professionalism and expertise of the staff at the Paws Clinic, and I will definitely be returning in the future. Thank you for taking such good care of my furry family member!

   almost 3 years ago

1. Rosie Reid ★★★★★

   Excellent vet. I would recommend this place to anyone with a pet. Today I seen the vet Jaime. I trust him 100%. The way he looked after my cat was superb. We all felt really valued. All the staff are kind, friendly, knowledgeable and love animals. My dog always pulls to go in there to get the attention and treats they always give. 5 stars and the rest to Jaime and all the staff at paws in the city.

   almost 3 years ago
2. Alessia Giorgio ★★★★★

   My cat had a bladder blockage which caused him so much distress and on top of that he’s a super anxious cat, yet the team at Paws in the City was amazing, taking amazing care of him and I must admit, they did their best to cheer me up! The team was kind, friendly, and professional at every single appointment! I strongly advice and suggest to register your pets here!!

   almost 3 years ago
3. Lulua Farwati ★★★★★

   lovely place. everyone is super friendly. visited on 2 occasions with both my cats. both were happy, had good feedback from the staff about my fur babies. they were booked in for a grooming session - came out looking and smelling fresh and didn't seem distressed at all. Megan - groomed one my cats and she was great! Highly recommend might switch my vet to them too.

   almost 3 years ago

1. Lu Sang ★★★★★

   Really great grooming experience here by Claudia! My dog was a little nervous of grooming after some previous experiences. He was put at ease and seemed to have had a really great time there. I was asked how I wanted his cut to be done and it was exactly what I wanted! He looks fantastic- this is definetley our regular now. Thank you to Claudia and the lovely team.

   almost 3 years ago

FAQs