Goddard Veterinary Group, Barkingside Ilford

Reviews

1. Dilip sathiyanathan ★☆☆☆☆

   This practice has serious issues with transparency, pricing, and basic professionalism. I called about putting my dog to sleep and was met with a rude, cold, and dismissive attitude. There was no empathy at all, despite the nature of the call. I was quoted £134 plus £94, which is £228, yet I was then told the total would be around £300. When I questioned this, I was vaguely told there were “additional” or “hidden” costs, but no one could clearly explain what they were or why the numbers didn’t add up. The lack of clarity was shocking. Worse, this is not a one-off. I have been overcharged here before, again with extra fees that were not explained upfront. Only after treatment do these costs suddenly appear. This feels misleading at best and exploitative at worst, especially when clients are emotionally vulnerable. When dealing with end-of-life care, people deserve honesty, compassion, and clear pricing. This practice repeatedly delivers none of that. Based on my experiences, I would strongly advise others to be extremely cautious or go elsewhere.

   almost 9 months ago
2. Emily Emily ★★★★★

   Outstanding Care and Professionalism! I’m incredibly happy with the service at Goddard vet in Barkingside. My pet recently had an operation, and I couldn’t believe how smoothly everything went. The procedure was done so professionally – you can’t even see a mark on her body! The vet and the entire team were kind, caring, and truly experts at what they do. They made sure I felt informed and reassured throughout the whole process. My pet is already back to her happy, playful self. I’m so grateful for their amazing work – I highly recommend this clinic to anyone who wants the best for their furry friend!

   1 year ago
3. Sara Ali ★☆☆☆☆

   I accidentally called the wrong Goddard vet branch so this isn't my branch but I was really disappointed with the abrupt and dismissive tone from the woman on the phone. I thought this doesn't seem like my usual Goddard branch and it wasn't thankfully. Kindness goes such a long way and I would encourage the staff to speak to people in a kinder tone.

   1 year ago

1. Polina Dzhumerkova ★★★★★

   We have been with Goddard Barkingside for over a year now since we got our first cat, and I couldn’t be happier with their service. The prices are reasonable, and they’re always willing to offer alternatives that fit our budget, which is such a relief. The whole team has a positive attitude, friendly and welcoming. Doctors are gentle and highly-qualified. Most recent experience was with Dr Poppy, who is amazing!! Alexandra, the receptionist, is especially polite and incredibly informative—she always takes the time to answer our questions in detail, and we never feel rushed during our visits. Our second cat is now under their care too, and I trust them completely with both of our pets. We use them frequently, and I hope their prices and high standard of care stay the same for years to come. Highly recommended!

   1 year ago
2. Nabz ★★★★★

   Great vets and always a pleasure. Take care not only of pets but provide a good friendly efficient service. Opened mon-sat. Parking also available right outside if you get a spot.

   almost 3 years ago
3. Ravi Panesar ★★★★★

   Had several positive experiences here with our pup. All the staff have been very friendly and caring when we've visited. Keep on doing what you're doing!

   almost 3 years ago

1. Betta Boutique ★☆☆☆☆

   Worse service starting with the reception lady. They are not doing properly check , they are always rushing. And there are more to say I wish to give 0 starts.

   almost 3 years ago
2. edys regep ★★★★★

   The whole process from calling to book an appointment to the actual appointment was absolutely brilliant. We’ve been treated with patience and with care. Extremely recommended!

   almost 3 years ago
3. Jonathan Blackledge ★★★★★

   Lovely vets, took my cat there for the yearly vaccination, lovely helpful staff and the place looks nice and well kept, chuffed to have such a nice place nearby :)

   almost 4 years ago

1. Megan Bates ★★★★★

   I called for my pup to have his injections I took 1 of my daughters with me she Is 4yrs of age and has additional needs they were very welcoming let my little girl watch everything they done and explained to her what it was and why they was doing it when leaving they got down to her level and was saying how good she was with our pup never been to a more welcoming veterinary practice definitely recommend to any 1 in the areas

   almost 4 years ago

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