Boots Store in London, Canary Wharf Estate

Reviews

1. Naga Habili ★★★★★

   I always avoided this Boots as there are fer less products (cosmetics) compared to the one at Canada Square and the staff was always too relaxed and dismissive. But I have to say THANK YOU to Fiz, one of the staff members there. He has helped me in at least three separate occasions: once with a refund, another time with a product change and another time with advice ordering the product I was looking for (its was out of stock for several days in a few shops). He deserves to be praised for his hard work and I’m sure grateful for him being there.

   almost 8 months ago
2. Jakob Herold ★★★★★

   I had a flu jab here and Bina was fantastic. She was incredibly kind and very patient, taking the time to answer all our questions. I really appreciated how accommodating she was, especially at such short notice. Great service and see you soon !

   almost 9 months ago
3. Kleanta Motala ★★☆☆☆

   The worst experience ever! My husband and I booked a vaccine for 13 October via website. We got to boots and the lady mentioned that the number of vaccines on the system was incorrect and they actually only had 1 vaccine despite both of us needing to take it. I decided to take it and they booked him in for 3 days later on 16 October. They took a £20 deposit to 'secure the booking' and said we could pay the remaining amount on the day. My husband got to his appointment and they asked for receipt for the £20 to prove he made the payment. He showed them a picture of the receipt on his phone and they refused to accept this saying it could be a fraudulent receipt. I was at home and had to go all the way to boots taking the physical receipt. I get to boots and we go to the counter and the guy tells us that the lady who processes the payment is busy so we must wait and he will tell the lady that we are waiting. We wait for 10 mins and the lady comes out to take the remaining payment and the guy looks at the lady and says oh these are the people who were waiting for you buy I forgot to tell you they were waiting. Unprofessional and totally unacceptable given that you are serving the public!

   almost 10 months ago

1. James ★☆☆☆☆

   Pharmacy - absolutely useless ("Jin"). They say they need 2 hours to process a prescription, when the item is in stock and in the pharmacists hand, and ask me to wait or come back later on. Will go somewhere else with more helpful and practical staff.

   almost 11 months ago
2. Briana M. ★☆☆☆☆

   One of the worst Boots locations, especially for pharmacy. Even though they’re way less busy than the other nearby Boots, they always tell you to go over there if you want to wait for a prescription to be filled. They will not have it ready in less than 5 hours which is insane!

   1 year ago
3. Mala Goel ★★★★★

   Had a lovely experience this morning with Georgia! She was super helpful and so lovely to speak to - gave me some fab tips while also making sure I'm getting the best out of my money. She definitely made my day today!

   almost 3 years ago

1. Sue ★★★★★

   Excellent service, couldn't get my medication from anywhere, checked the boots stock checker they had it at Jubilee place. Called the pharmacy and everyone i spoke to was very helpful, got my prescription picked up the next day. Thankyou Boots Jubilee place.

   almost 3 years ago
2. Nour Alnaaji ★★☆☆☆

   Pharmacy staff generally very unapproachable and arrogant. There is always a long wait at prescription collection even if there is no other customer in line, the staff always seem artificially busy and they are never friendly, welcoming, or helpful.

   almost 3 years ago

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