Went in to Caerphilly shop to get some dollars there was nobody in booth but staff sitting around. No one spoke to me or offered any help. I waiting 10 minutes before leaving. Will go elsewhere for dollars.
I had issues with my booking and Kate and cery were absolutely amazing today helping me sort everything out, they were super friendly and just so helpful - Highly recommend Hays in Caerphilly
I booked a holiday to Cape Verde but since booking discovered that the resort is rife with severe sickness resulting in hospitalisations so decided not to go. Tui were refusing to allow me to change the destination so Hays helped me sort it out. They spent a huge amount of time on my behalf and did not take no for an answer despite Tui’s best efforts to refuse. I can’t fault the service I received and am very grateful for their help
I rang hays travel in Caerphilly for a quote for a holiday to benidorm, I was told that I would be called back in 5 minutes. I am still waiting. So, as you can imagine , I am not impressed one little bit by hays travel Caerphilly.
Gone downhill since its been hays travel , whenever you want to book a holiday with tui they always have to ring tui to book or make changes etc which they are on hold for hours , staff are great, always booked when it was tailor made , had no problems at all , won't be booking through hays in the future .
Very helpful.
Hays Travel Caerphilly is located at Shopping Centre, 5 Castle St, Caerphilly CF83 1NU, UK
You can contact Hays Travel Caerphilly at +44 29 2240 2573
You can find directions to Hays Travel Caerphilly by following this map link