Cardiff Jet

Photos

Reviews

1. Claire Arnold ★☆☆☆☆

   I've delayed making this review in order to give Cardiff Jet time to respond to my emails and phone messages and to issue a refund. 17 days on and I've had nothing, therefore I'm writing this to hopefully help others from getting let down and ripped off. Please don't book this company. I wish I'd sorted Google reviews into date order before booking as I can now see that all recent reviews on here and TA going back to November 23 share similar experiences to me. I booked in July, and the morning before our trip I had an email cancelling due to engine issues and asking if I'd like to reschedule. This trip was for a birthday party and needed to be on the date I had booked. I phoned and emailed to discuss and had no response to either. I then phoned and emailed to request a full refund as per their ts and c's when they cancel, and like others in this situation have had no response at all and no refund. I've reported to trading standards. Book Bay Voyages instead. They came to our rescue.

   1 year ago
2. Christian Spernaes ★☆☆☆☆

   Cancelled the trip for my child's birthday surprise 2 days before we were due to go. No reason given and still no refund 13 days later. This is a shocking company. Bay voyages is so much better as they managed to take us instead.

   1 year ago
3. Fahad Kp ★★★★★

   The Cardiff Jet Speed Boat Experience is an exhilarating adventure that delivers high-speed thrills and breathtaking views of the city's waterfront. From the moment the boat takes off, the adrenaline rush is incredible – a must for thrill-seekers! The experienced guides not only ensure your safety but also provide entertaining commentary about the landmarks along the way. The twists, turns, and bursts of speed make for an unforgettable ride that's perfect for friends, families, or anyone seeking a unique experience in Cardiff. The stunning scenery and the wind in your hair create memories that last long after the ride ends. If you're looking for an unforgettable aquatic adventure, the Cardiff Jet Speed Boat Experience is the way to go!

   almost 2 years ago

1. Héloïse ★☆☆☆☆

   Disapointed by this experience. We were expecting a FAST boat for the whole thing, not some slow boat for 20min, then "speed" for 1 minute.

   almost 3 years ago
2. Ben Lewis ★☆☆☆☆

   Shocking.! Arrived today with 2 young Children excited to go on the boat. They put our life jackets on and took us down to the boat. Got told 1 of the children are to small to ride we told him we checked his height on your website before booking and he’s tall enough and they turned around and said that’s for the other boat that’s not here today this one he’s to small for. Asked for a refund and got told it’ll take 30 days to reach your account. What refund takes 30 days to reach your account? More to the point though to get them with there life jackets on and get them within inches of going on the boat to say no was hugely disappointing. Change your height rules if your just going to disappoint people. Would not recommend. What a way to spoil a day

   almost 3 years ago
3. Judy Davies ★☆☆☆☆

   Very disappointed. Always loved the speed boat rides with Cardiff sea safaris....this does not compare in any way. A little acceleration across the bay for 2 minutes then so slow down Ely river (no idea why they go there) the water bus faster. Old boat. If you are looking for a thrill ride, don't book.

   almost 3 years ago

1. Ethan Rowett ★★★★★

   Such a cool experience, the staff at the front desk and the boat skipper were all great fun, looked and sounded like they loved this job! We took the 25 minute boat blast, you get a couple of minutes blasting full speed, swerving and having a good time either way, as well as a gentle cruise through Penarth bay. I would recommend the short cruise to anyone who has a bit of spare time and wants to give it a try!

   almost 4 years ago
2. Richard Holborow ★★★★★

   Fantastic energising team, who took me and my partner over to Flat Holm Island for the day. fun was on the top of the agenda, but safety was there before it. Great fast boats and a very well organised trip. Thank you to the team for a wonderful day.

   more 8 years ago

FAQs